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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Versatile, results-oriented Senior Planner with 15+ years of experience in analytical and operational roles within a variety of industries. Advanced experience in overseeing inventory planning logistics along with steadfast listening skills which provide a valuable asset/tool to internal clients and ensures high efficiency levels. Equipped with a significant level of communication and interpersonal abilities with a strong background in effectively fostering positive relationships with internal/external teams.


Key Competencies

Inventory Order Management Workflow/Process Improvement Inventory Metrics

Customer Service & Retention Decision Making/Planning Complex Problem Solving

Metric Development & Analysis SOX Regulatory Compliance Ordering & Deduction Standards


Professional Experience

Pfizer Consumer Healthcare, Richmond, VA 2007-Present

Senior Planner-Customer Operations

  • Direct day to day administrative operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
  • Maintain and review information within customer s inventory and forecasting systems (JDA & E3) in addition to completing specific item forecasting on a weekly basis
  • Monitor supply and in-stock goals to ensure appropriate inventory levels are being maintained and work closely with internal sales teams during S&OP processing
  • Play a lead role in the monthly scorecard review with customers and provide guidance regarding key metrics (week of supply goals, in-stock percentage, forecast accuracy, etc. .)
  • Supported a large-scale project which was focused on selecting, designing, and implementing an internal JDA forecasting system
  • Awarded the Circle of Excellence designation (2017)


Wyeth Consumer Healthcare, Richmond, VA 2003-2007

Coordinator, Order Management

  • Led order management functions within the organization which centered on processing Wal-Mart orders, reviewing product availability, and generating weekly report regarding out of stock products
  • Successfully research and resolve operational issues, complete credit/debit adjustments, and work closely with internal team members


Additional Professional Experience


  • Associate-Data Administration, Wyeth Consumer Healthcare
  • Associate-Customer Technologies, Wyeth Consumer Healthcare


Education & Certifications


B.S., Business Administration and Mgmt., Virginia Commonwealth University, Richmond, VA

Associate of Applied Science, Data Processing, Mohawk Valley Community College, Rome, NY


JDA Certified Level II Buyer

RSCC-Retail Supply Chain Certification

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and planning roles with experience in working within complex ordering and forecasting system, monitoring inventory/product line metrics, and assisting with escalated operational issues. In addition, I have strong experience in building positive relationships with both internal and external clients, supporting special projects, and increasing productivity levels.


Some of my key skills include:


  • Supported a large-scale project which was focused on selecting, designing, and implementing an internal JDA forecasting system


  • Awarded the Circle of Excellence designation (2017)


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy


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