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Yyyyyy x. yyyyyy
313 Springfield Rd. │ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Summary of Qualifications
Accomplished leader with a work history of outperforming sales, customer service and staff retention goals.
Consistently promoted to positions of greater responsibility at The Home Depot for exceeding performance.
Outstanding listening, verbal communication and interpersonal skills to bring out the best in team members.
Recent Achievements
Increased online sales 47% over two years as Store Manager at The Home Depot. Additionally:
Boosted specialty and services sales 40% within three years.
Expanded an outdoor garden by an additional 10,000 square feet.
Groomed four department managers to assistant manager positions.
Honored at Project Hope Charities annual gala for charitable contributions to the community.
Spearheaded a Regional Women in Leadership event attended by more than 300 professionals.
Areas of Expertise
New Business Development Staff Management Merchandising
Customer Service Staff Training Inventory Control
Community Relations Budgeting/Profit & Loss Safety Programs/Policies
Project/Program Management Operations Management Succession Planning
Professional Experience
The Home Depot May 2001-Present
Store Manager Garwood, XXXXXX (Sept. 2013-Present)
Lead a $20 million retail store and a team of more than 110 associates.
Manage daily profit and loss of the business to maximize revenue and minimize labor and operations costs.
Mentor, train and coach team members to provide an outstanding customer experience.
Spearhead monthly district conference calls regarding sales, current promotions and specialty topics.
Review new specialty initiatives with the District Manager and discuss implementation and sustainability.
Serve as Captain of the District Team Depot and The Homer Fund that supports U.S. veteran causes.
Co-Store Manager Brooklyn, NY (Dec. 2012-Sept. 2014)
Helped lead a team of more than 250 employees in collaboration with the Store Manager.
Played an integral
role helping community members repair or rebuild their homes following Superstorm
Sandy.
Yyyyyy x. yyyyyy
313 Springfield Rd. │ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Professional Experience (continued)
The Home Depot (continued from page 1) May 2001-Present
Operations Assistant Store Manager Xxxxxx, XXXXXX (May 2009-Dec. 2012)
Led the back and front end, inventory and back office operations, including a team of over 40 employees.
Improved store safety by ensuring associates adhered to company policies and OSHA standards.
Specialty Assistant Store Manager (June 2008-May 2009)
Managed more than 25 employees, including training associates on how to increase sales per hour as well as credit options and warranties services.
Successfully increased
online sales as well as custom orders.
Operations Assistant Store Manager Jersey City, XXXXXX (Sept. 2007-June 2008)
Played a major leadership role helping to open a brand new store location.
Recruited and
interviewed candidates for employment opportunities; hired new staff; and
trained personnel.
Special Service Department Supervisor Xxxxxx, XXXXXX (Sept. 2005-Sept. 2007)
Showcased strong leadership skills while supervising front end operations.
Chosen to perform as
the district s front end trainer for all new cashiers and service desk
associates.
Various roles (May 2001-Sept. 2005)
Acquired valuable, hands-on experience while serving as Cashier, Head Cashier and Customer Service Associate.
Education and Training
Associates Degree, Business Management, Xxxxxx County College; earned 2006
Yyyyyy x. yyyyyy
313 Springfield Rd. │ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Dear Hiring Manager:
With this letter, I wish to express my sincere interest in becoming your next (INSERT JOB TITLE HERE).
As my accompanying resume indicates, I am an accomplished leader with a work history of outperforming sales, customer service and staff retention goals. During my career at The Home Depot, I have been consistently promoted to positions of greater responsibility for exceeding performance. My outstanding listening, verbal communication and interpersonal skills include bringing out the best in team members. Among my recent achievements:
Increased online sales 47% over two years as Store Manager at The Home Depot.
Boosted specialty and services sales 40% within three years.
Expanded an outdoor garden by an additional 10,000 square feet.
Groomed four department managers to assistant manager positions.
Honored at Project Hope Charities annual gala for charitable contributions to the community.
Spearheaded a Regional Women in Leadership event attended by more than 300 professionals.
Currently, I am the Store Manager at the Garwood, XXXXXX location. In this capacity, I lead a $20 million store and a team of more than 110 associates. I also spearhead monthly district conference calls regarding sales, current promotions and specialty topics. Additionally, I review new specialty initiatives with the District Manager and discuss implementation and sustainability. Furthermore, I serve as Captain of the District Team Depot and The Homer Fund that supports U.S. veteran causes.
I am confident I would be an immediate and long-term asset to your organization. I look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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