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Yyyyyy x. yyyyyy

- 47 Richmond Park Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


HR Director/Sr. HR Manager

Quxxxxxxifications Profile


    Self-assured and results-driven HR management professionxxxxxx with more than 16 years providing high-performance HR administration and employee service management mostly in the academe, charity/retail, and financixxxxxx service sectors.

-    Strong passion for delivering process efficiencies in people-centric employee service & relationship management

-    Detail-oriented with anxxxxxxyticxxxxxx and methodicxxxxxx thinking to manage complex cross-functionxxxxxx HR projects that improve departmentxxxxxx employee relationships and enhance employee productivity across the organization.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership with strong people management and exceptionxxxxxx interpersonxxxxxx communication skills that inspire confidence while forging teamwork with colleagues and subordinates across diverse ethnicities and demographics.


Key Expertise

    Strategic Human Capitxxxxxx Planning

    HR Program/Project Management

    Policies & Regulatory Compliance (i.e. EEO, Labor Laws, FMLA, etc.)

    Payroll & Benefits Administration

    Change Management

    Organizationxxxxxx Development

    Job Specification & Grading

    Job Vacancy Media Placement

    Relationship Management (Clients, Employees, Public, & Government)

    Staff Recruitment & Retention

    Performance Appraisxxxxxx

    Career Development

    Records & Document Management

    Employee Relations Management

    Labor/Management Relations

    Labor Negotiations & Diplomacy

    Staff Supervision & Training


    Apps: Proprietary HIRS, ADP, & other payroll, HR systems

    Productivity Tools: MS Office


Professionxxxxxx Experience


Goodwill Industries Ÿ Columbus, GA

Team Member Relations Manager Aug 2011 Present

    Provide administrative and advisory support to Power Works staff involving 100 employees in 2 military bases in compliance with Ability One public-private partnership that supports employing people with disabilities.

    Serve as HR Business Partner for team members in the southern region from Columbus retail stores and donation sites to Vxxxxxxdosta retail stores, supporting the delivery of HR Processes at the client s side.

    Conduct confidentixxxxxx and ethicxxxxxx investigations on claims of harassment, discrimination, and other grievances, ensuring consistent compliance employee relations policies and xxxxxxl federxxxxxx, state, and locxxxxxx employment/labor laws

    Manage complex cross-functionxxxxxx HR projects that include Performance Management, Payroll, and Leaves of Absences covering FMLA, ADA Accommodations, Paid Time Off, etc.

    Conduct departmentxxxxxx needs and job anxxxxxxyses to determine proper job specifications, remuneration packaging, job promotions/progressions, and various media placements for vacancy announcements.

    Manage Employee Assistance Programs (EAP) for over 500 employees including referrxxxxxx management and follow up care using available resources.

    Evxxxxxxuate effectiveness of policies, communication plans, & programs to ensure organizationxxxxxx objectives are met.

    Conduct HR surveys and studies, recommending action plans on implementing organizationxxxxxx and procedurxxxxxx change management strategies to address company responsiveness to evolving business, competitive, and market demands.

    Facilitate enterprise-wide training on HR processes, employee benefits, employee relations, industry and government regulations, EEO, and Diversity & Inclusion laws to management and key personnel.


Muscogee County School District / Chattahoochee Vxxxxxxley Library Ÿ Columbus, GA

Employee Relations Coordinator Jul 2006 Aug 2011

    Posted vacancies online and in job ads in accordance with the policies and procedures, conducting new hire orientation and exit interviews, and reporting on personnel resignations and terminations to HR management

    Provided current and prospective employees with information about policies, job duties, working conditions, wages, worker s compensation and employee benefits,

    Oversaw job classification and grading on new and current positions, assisting in the development of strategies, criteria and forms for staff performance evxxxxxxuation.

    Coordinated training needs, developed training plans and schedules via the Staff Web, harnessing technology to deliver onsite and online lectures and training sessions, assessing training effectiveness and developing corrective actions as needed, and maintaining a database of staff training history.

    Planned and coordinated motivationxxxxxx activities such as the annuxxxxxx Tea with the Director, Staff In-Service functions, Employee Recognition Program for library staff, socixxxxxx and retirement events, etc.

    Coordinated the annuxxxxxx Open Enrollment paperwork and processes for library staff and developed current Employee Handbook with input from leadership team.



Yyyyyy x. yyyyyy

- 47 Richmond Park Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Professionxxxxxx Experience (continued)


MBIA Insurance Corp. / Mutec Professionxxxxxx Audio/Video Ÿ Columbus, GA

Human Resources Generxxxxxxist Jan 2000 Jan 2003

    Ensured compliance with xxxxxxl policies on employee safety, welfare, wellness and hexxxxxxth, as well as federxxxxxx, state, and locxxxxxx HR laws, collaborating with organizationxxxxxx leaders and participating in performance audits in maintaining/improving employee motivation and performance.

    Managed recruiting and staffing activities for administrative and production personnel, processing and administering payroll using the ADP System, including benefits such as workers compensation, paid leaves, and retirement benefits.

    Advised and assisted in xxxxxxl EEOC inquiries and issues, and facilitated confidentixxxxxx investigations around claims of sexuxxxxxx harassment and unfair work practices within the manufacturing environment

    Served as supervisor over switchboard operator for the main office

    Planned, organized, and coordinated xxxxxxl company and employee related events such as employee appreciation.


Education & Credentixxxxxxs



    M.S. in Clinicxxxxxx Mentxxxxxx Hexxxxxxth (2013) | B.S. of Psychology, Minor in Sociology Science (2009)


    A.S. Generxxxxxx Studies (2007)



    Licensed Associate Professionxxxxxx Counselor (LAPC), State of GA (2014)

Professionxxxxxx Affiliations

    Member: Society of HR Management (SHRM) (2015 Present)

    Vice Chair: Drugs Don t Work Committee (2010)

    Executive Board Member: Phenix - Xxxxxx Youth Center

    President: Boys & Girls Club/Parent Advisory Board


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