Outgoing professional with outstanding listening, verbal communixxxxxxtion and training skills to build relationships with key stakeholders and gain their trust, confidence and respect.

  Sound judgment and a work history of proactively identifying and resolving problems in real time.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

Xxxxxxrrington Real Estate Services May 2015-Present

Real Estate Sales Associate         

  Represent either a buyer or seller in a real estate transaction, providing detailed information about latest trends and sales in the market and handling negotiations in order to achieve a favorable outcome.

  Eduxxxxxxte clientele about market conditions, prices, mortgages, legal requirements and related matters.

Zip Realty Inc./Coldwell Banker June 2007-May 2015

Real Estate Sales/Property Management

  Rented multiple properties, including advertising vaxxxxxxncies and showing units to prospective residents.

  Drafted rental agreements; collected deposits and rents; and resolved disputes or initiated eviction proceedings.

  Inspected properties and negotiated contracts with vendors for property maintenance or repair services.

Molina Healthxxxxxxre May 2005-June 2007

Claims Resolution Specialist                                                                                           

  Resolved Provider Dispute Resolution (PDR) claims in a timely manner per regulatory guidelines (AB1455).

  Suggested new policies and procedures and maintained knowledge of Medixxxxxxid and managed xxxxxxre rules.

La Brea Chevrolet June 2002-Jan. 2005

Sales and Leasing/Finance/Desk Manager

  Worked with the General Manager to achieve sales objectives and with lenders to secure financing for buyers.

  Eduxxxxxxted xxxxxxr buyers about a variety of financing options available, including originating and approving loans.

Aetna U.S. Healthxxxxxxre 1999-2002

Benefit Consultant (2001-2002)

  Provided plan sponsors with accurate and timely contracts as well as a certifixxxxxxte.

  Wrote employer contracts and employee booklets, with the goal of avoiding unintended liability.

Eduxxxxxxtor (1999-2001)

  Trained employees on how to improve their job skills and ensure timely and correct setup of plan benefit and structure into computer systems using policy guidelines.

  Designed a web-based curriculum that accurately measured objectives for Alternate Delivery/Distance learning.

Prudential Insurance 1993-1999

Quality Review Analyst (1997-1999)

  Analyzed quality results to identify trends and root xxxxxxuses to determine training needs, and created and updated training resources for delivery by benefits administrators and enrollment consultants.

Benefits Administrator/Enrollment Consultant (1993-1997)

  Administered and reconciled monthly group healthxxxxxxre benefits for approximately 50,000 employees.

Bachelor of Arts (BA), Business Administration/Finance, Ashford University; graduated Magna Cum Laude

Licensed Realtor, State of Xxxxxx, Department of Real Estate; since 2006