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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Administrative Support/Operations Professional with 12+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in supporting executive team members, designing strategies focused on increasing productivity, and leading compliance/audit operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.
Key Competencies
Operations Management AML Compliance Process Improvement Staff Training/Coaching
Attention to Detail Contract Negotiation Complex Problem Solving Strategy Development
Team Leadership Report Generation Vendor Management Legal Administrative Support
Drafting Legal Motions Cost Reduction Vendor Price Negotiation Account Management
Professional Experience
Artmarine Inc., Miami, FL 2015-Present
Office Manager
- Direct day to day administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency levels
- Design and implement streamlined operational procedures, negotiating vendor contracts and pricing, and identified potential service produce enhancements
- Successfully reduced administrative costs by 30% through negotiating vendor terms in addition to reducing insurance premiums by 50%
Thomson Reuters, Caracas, Venezuela 2008-2011
Legal Representative for Venezuela
- Supported legal operations within a multi-national mass media and information firm which included reviewing and executing complex legal agreements
- Provided advice to executive management in regards to risk management, identified potential areas of non-compliance, and created streamlined business processes
- Worked closely with external Counselors in the successful management of legal action with a concentration on complying with local laws/regulations
TMF Group/Business Operation Services, Caracas, Venezuela 2006-2008
Manager III
- Oversaw daily operations within a professional services firm which required leading the post-acquisition process and implementing standard operating procedures
- Maintained positive rapport with key client, monitored regulatory compliance standards, and completed legal set-up for international clients
- Trained a team of 3 staff members on human resources and payroll best practices which resulted in each of them obtaining a Good Standard Certificate
- Successfully maintained a customer satisfaction rate of above 90%, at all times
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Ernst & Young, Caracas, Venezuela 2005-2006
Tax Legal Semisenior
- Directed administrative and operational tasks within a Big Four audit firm which included completing detailed tax research and drafting comprehensive legal opinions
- Created meeting meetings, contracts, and client agreements along with completing due diligence functions which ensured client compliance with local tax regulations
- Acted as a Co-Author of a weekly/monthly newsletter which was sent to both clients and Ernst and Young staff members
Education & Certifications
Master s in Public Law, Universidad Catolica Andres Bello, Caracas, Venezuela
Bachelor s in Law, Universidad Santa Maria, Caracas, Venezuela
Associate of Arts, Fashion Design, Miami International University of Art & Design
Orientation into the US Legal System, George Washington University
Project Management Fundamentals, Florida International University
Certified Specialist in Anti-Money Laundering, Association of Certified Anti-Money laundering Specialists
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as a (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations and administrative support roles with experience in managing day to day office operations, ensuring compliance with legal regulations, and developing strategies aimed at improving efficiency levels. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated operational situations.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Master s Degree in Public Law.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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