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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and hard-working Office Manager with 10+ years of experience in operational roles within a variety of industries. Experienced in managing daily office operations, leading cross-functional teams, handling customer service and/or billing issues, and processing hundreds of client invoices per month. Equipped with superior communication and interpersonal abilities with a significant ability to build positive relationships with others.


Proficient in: Microsoft Office Suite, QuickBooks, and PC/Mac Operating Systems


Key Competencies


         Operations Management

         Team Leadership


         Customer Service

         Administrative Support



         Report Generation

         Oral/Written Communication


         Change Management



         Presentation Development

         Attention to Detail

         Complex Problem Solving

         Inventory Management

         Sales Tax Calculation


Professional Experience

Capital Courier/Austin Shipping Solutions April 2014-Present

Administrative Assistant/Office Manager

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Utilize superior analytical acumen to research and resolve billing issues, entered new client accounts, and generated month-end reports (balance sheets, sales reports, etc )

  Design and implement innovative operational strategies focused on improving productivity, created meeting agendas, organized client files, and greeting incoming clients/visitors

  Play a lead role in interviewing and hiring new staff members in addition to handling inventory purchasing and the scheduling of incoming/outgoing shipments


Longhorn Lawns March 2012-APril 2014

Assistant Office Manager/Administrative Assistant

  Coordinated administrative operations within an office setting which included generating meeting agendas, planning meetings, and managing both paper and electronic files

  Successfully managed public relations inquiries, managed front-desk logistics, dispersed incoming mail, and generated both weekly and monthly reports

  Instrumental in the processing of approximately 200 invoices per month along with calculating sales tax and handling accounting functions


Millennium Lawn Care and Landscapes September 2007-March 2012


  Acted as a Co-President of a successful landscaping organization which required implementing strategic operations and leading administrative functions

  Designed and implemented a streamlined filing system, created comprehensive spreadsheets, and processed hundreds of client invoices per month

  Reviewed and corrected client invoices, addressed client inquiries as needed, drafted meeting agendas, and monitored office inventory levels


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in office management and administrative support roles with experience in leading daily operational functions, supervising cross-functional team members, and implementing standard operating procedures. In addition, I have strong experience in interacting positively with customers and processing hundreds of invoices per month.


To complement my professional experience, I also possess stellar interpersonal and communication skills with a demonstrated background in reducing cost, improving productivity, and improving organizational efficiency levels.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy



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