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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 901-502-9042
Abc@xyz.com
Human Resources Management
Profile of Qualifications
Results-oriented Professional possessing a Master Degree in Human Resources Management.
Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
In depth understanding of benefits administration, employee relations and maintaining compliance to company policies.
Education
Master of Professional Studies in Human Resources Management, GPA: 3.93, University of Memphis, Memphis, Tennessee; 2014-2015
Coursework completed in compensation and benefits, retention, management, ethical matters
and legal case studies.
Bachelor of Art in Psychology, University of Mississippi, Oxford, Mississippi; 2007-2010
Key Areas of Expertise
|
Human Resources Services Interpersonal Communication Team Building |
Leadership Employee Relations Legal Case Studies |
Organizational Management Regulation Compliance Benefits Administration
|
Professional Synopsis
Northeast Mississippi Electric Power Association, Oxford, MS 2014-Present
Customer Service Representative
Provide customer service and inquiry resolution regarding billing and service issues.
Demonstrate strong organizational management skills, as well as leadership skills throughout daily operations.
Delegate service orders to the appropriate party.
FNB Bank, Oxford, MS 2013-2014
Teller
Built lasting client relationships while simultaneously promoting bank products and services.
Maintained adherence to company and federal regulations throughout daily account management.
Ensured accuracy within all financial operations.
Leveraged strong organizational and analytical abilities to successfully process deposits, withdrawals and transfers.
JCPenney, Oxford, MS 2008-2013
Customer Service Representative
Utilized top notch customer service skills to ensure satisfaction while driving sales.
Resolved customer inquiries, stocked merchandise and handled transactions.
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