Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ Abc@xyz.com

Dedicated Leader Committed to Developing Targeted Operational Strategies to Rapidly Create Results and Drive Company Profitability, Productivity, Employer / Employee Satisfaction, Staff Morale, Patient Experience & Success

Business Development ￨ Employee Development ￨ Mentoring ￨ Team Training ￨ Executive Coaching

Human Resources ￨ Curriculum Development ￨ Client Relationship Management ￨ Systems Implementation

Project management ￨ Team Restructuring ￨ Practice Management ￨ Practice Expansion ￨ Ownership Transitioning

Highly Accomplished Consultant who offers solutions-centric training, business development, and employee coaching talents to achieve change-oriented results in alignment with an employer s vision, value, and goals. Visionary Self-Starter who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicator who develops synergistic relationships with cross-geographical clients (i.e. healthcare professionals, large-scale group practices, hospitals, and office management), and who leads peers by example and with ethics and integrity to optimize operations success.

Career Highlights Include:

  Personally leading an Xxxxxx State Caregiver Certification Program (2011 2013).

  Successfully managing an average of 25 clients generating $50 million in total revenue.

  Consistently generating up to 16% production and collections growth for clients since 2013.

  Achieving selection among 30+ consultants to pursue a rigorous Executive Coaching program.

  Profitably leading large group practices and multi-specialty healthcare organizations since 2013.

  Spearheading new employee orientation training for a multi-unit healthcare organization (2008).

  Achieving recognition as the #1 Consultant to carry a maximum client load, as well as the #1 Consultant for program renewals through proven success with key clients, results, and relationships.

Senior Consultant ￨ Executive Coach

Capitalize on the opportunity to lead forward-thinking professional coaching initiatives within the competitive dental and healthcare marketplace and continually promote practice management success. Expertly manage an average of 25 clients (i.e. physicians, large-scale group practices, hospitals, and office managers) through a 12-month engagement. Direct up to three team trainings and leadership trainings, as well as multiple monthly conference calls. Actively evaluate operations to identify opportunities to increase practice production and collections, as well as boost morale. Lead mentoring in Value Building Scripting, Human Resources Operations, Team Building, Scheduling, Overhead Budgeting, Patient Experience, Fee Evaluations, Case Acceptance, Policy, Creation / Implementation, Patient Reactivation, and Accounts Receivable, among other areas.

  Won award as Consultant to Handle Largest Practice Revenue.

  Generated "highest renewals due to excellence in client relationships.

  Served as a SME to fellow consultants and clients in diverse subject areas.

  Customized programs based on individual coaching and client consulting goals.

  Boosted employee morale and workflow quality while decreasing staff stress levels.

  Continually identified opportunities to increase practice productivity, efficiency, and profits.

  Managed client coaching ranging from $1-million solo practices to multi-site practices and DSOs.

  Selected to pursue Executive Coaching certification and MBTI personality assessment certification.

  Received highest teaching scores per client feedback and largest total practice production increase.

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Page Two ￨ (xxx-xxx-xxxx ￨ Abc@xyz.com

Lead Training Facilitator ￨ Employee Development Specialist

Strategically steered training / development, state certification program development / implementation, and oversight of required Continuing Education requirements for employees. Delivered hands-on training essential for healthcare staff while serving as the back-up Human Resources Coordinator. Directed recruiting and interviewing. Gathered hiring documentation while maintaining confidential recordkeeping.

  Expertly monitored continuing education requirements to achieve objectives.

  Successfully completed human resources tasks to assist in a smooth hiring process.

  Developed and implemented a dynamic clinical training curriculum for state certification.

  Cost-effectively negotiated group pricing and consulted among customers on training requirements.

Quality Assurance ￨ Student Success Advocate

Utilized broad scope of industry knowledge toward driving quality assurance initiatives as a proactive academic counselor with a high-volume portfolio of students, and was tasked with scheduling and motivating individuals to graduation. Quickly advanced to position of Student Success Advocate in providing coaching sessions and plans.

  Successfully led weekly team compliance and group training meetings.

  Developed strategic coaching plans for both account managers and employees.

  Directed projects for continuous development of Quality and Student Success Department.

Human Resource Coordinator

Led targeted decision-making in the recruitment, screening, interviewing, hiring, pre-employment testing, training, and mentoring of a top-performing team of associates, including initially creating and posting job descriptions and job requirements. Participated in HR consultant meetings across multiple hospital departments.

  Engaged in company budget meetings, as well as employee resolution meetings.

  Collaborated with key business consultants to consistently ensure seamless operations.

  Prepared and hosted orientation welcome sessions, meetings, conferences, and training seminars.

Master of Arts in Education (Adult Education & Training Emphasis)

Bachelor of Psychology (Human Relations & Human Development Emphasis)

Myers Briggs Type Indicator (MBTI) Certification

Executive & Life Coaching Certification Adler Learning Center