Accomplished retail management leader with a work history of consistently exceeding job goals.

  Honored on two separate occasions as a Real Hero, an honor bestowed upon only four staff annually.

  Promoted to positions of greater responsibility for leading by example and growing team members.

  More than 10 years of valuable, hands-on retail management experience.

Customer Service Team Building/Leadership Staff Management/Training

Inventory Management Merchandising Warehouse Management

Safety/Quality Control New Business Development New Store Openings

Restoration Hardware Vacaville, CA Mar. 2007-Present
Assistant Leader
Warehouse General Manager

  Lead a team of seven personnel to maximize their potential and excel, including a supervisor.

  Create and maintain a positive and sustaining work environment to retain and grow staff members.

  Manage inventory by ensuring adequate amount of products on the sales floor, and that new products are ordered as needed to replenish store shelves.

  Administer employee payroll in an accurate, timely and efficient manner.

Achievements:

  Honored on two separate occasions as a Real Hero, an honor bestowed upon only four staff annually.

  Chosen by upper management service as a Store Leader for a pop up location over 12 months.

  Asked by store leadership to travel to other locations across the U.S. to help open new sites, showcasing expertise with managing inventory and supporting staff during grand openings.

Starbucks Fairfield, CA 2005-2007
Assistant Leader

  Build and grew relationships with customers and co-workers in a fast-paced environment.

  Led by example in creating cleanliness and quality control standards.

Achievements:

  Part of a team that helped to introduce the breakfast sandwich to customers.