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Yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
678-923-2680 abc@xyz.com
Objective
Personable, self-starter seeking a challenging role as a (INSERT JOB TITLE HERE).
Summary of Qualifications
Accomplished management leader with a work history of consistently exceeding performance goals.
Excellent listening, verbal communication and interpersonal skills to work well with colleagues.
Stellar time management, attention to detail and organizational skills, including prioritizing tasks.
Taken the initiative to improve processes and procedures in order to achieve business objectives.
Proficient with Microsoft Office and SharePoint; Adobe Acrobat; Concur; and Ariba.
Areas of Expertise
Administrative Management Staff Training/Coaching Compliance Management
Process/Continuous Improvement Team Management Strategic Planning
Policies & Procedures Data Analysis Report Generation
Work History
Chief of Staff, American International Group (AIG) Atlanta, GA Aug. 2012-Mar. 2016
Displayed stellar leadership skills while managing the Global Customer Operations Department.
Supported between nine and 15 management leaders with operating their specific group, which included from 600 to 7,000 employees.
Trained, mentored and coached administrative support staff.
Helped to prepare, analysis and monitor budgets, payroll records and travel requests, including approving employee time and credit card statements.
Created policies, processes and procedure documentation to improve the efficiency of operations.
Communicated with personnel at local and global offices, governmental officials and community groups.
Drafted and edited reports, agendas, minutes, memos and other official and procedural items.
Maintained an executive calendar, including scheduling meetings and booking travel arrangements.
Achievements:
Created an Intranet site in Microsoft SharePoint that served 10,000 employees.
Assisted with a
reorganization that reduced the number of direct reports by designing the
infrastructure through strategic planning.
Project/Logistics Manager (promoted from Coordinator), AGL Resources Atlanta, GA Feb. 2005-2012
Reporting to the Vice President of Operations, showcased solid leadership skills by initiating a comprehensive system and documentation management plan.
Yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
678-923-2680 abc@xyz.com
Work History (continued)
Project/Logistics Manager (promoted from Coordinator), AGL Resources Atlanta, GA Feb. 2005-2012
Defined processes for managing schedules and training personnel.
Led bi-weekly meetings with executive direct reports to resolve internal complaints.
Managed projects to improve process documentation and workflow.
Wrote and edited reports, agendas, minutes, memos and other official and procedural items.
Maintained an executive calendar, including scheduling meetings and booking travel arrangements.
Achievements:
Honored as Outstanding Administrative Assistant, in 2010, ranking No. 1 out of 150 peers.
Lowered expenses by $1.2 million annually after eliminating unnecessary spending and waste.
Reduced staff by 10% after spearheading a reorganization following a merger with another company.
Previously:
Paralegal, Prosecutor s Office, Cobb County Atlanta, GA 2000-2005
Gained the trust, confidence and respect of the Chief Prosecutor to draft plea agreements while successfully managing a high-volume of work.
Paralegal, Wagner, Johnston and Rosenthal Indianapolis, IN 1998-2000
Paralegal, Prosecutor s Office, Allen County Fort Wayne, IN 1994-1998
Education
Ph.D, Human Behavior, Capella University; expected 2019
Master
of Science, Education,
Strayer University; graduated Summa Cum Laude in 2012 with a 4.0 GPA
Bachelor of Art and Sciences, Indiana University; earned 1994
Community Leadership
Co-Founder, Courageous Worship Church Atlanta, GA; since 2012 with 105 congregation members.
Yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
678-923-2680 abc@xyz.com
Dear Hiring Manager:
I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I am a personable and accomplished self-starter and management leader with a work history of consistently exceeding performance goals. I boast excellent listening, verbal communication and interpersonal skills to work well with colleagues. I also offer stellar time management, attention to detail and organizational skills, including prioritizing tasks. During my career, I have made it a habit of taking the initiative to improve processes and procedures in order to achieve business objectives. Among my specific achievements and unique qualifications:
Created policies, processes and procedure documentation to improve the efficiency of operations.
Developed an Intranet site in Microsoft SharePoint that served 10,000 employees.
Assisted with a reorganization that reduced the number of direct reports by designing the infrastructure through strategic planning.
Honored as Outstanding Administrative Assistant, ranking No. 1 out of 150 peers.
Lowered expenses by $1.2 million annually after eliminating unnecessary spending and waste.
As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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