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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 804-418-5678

Versatile, results-oriented Strategic Leader with 10+ years of experience in leadership roles within a variety of industries. Advanced experience in improving daily productivity levels along with steadfast listening skills which provide a valuable asset/tool to internal clients and ensures high efficiency levels. Equipped with a significant level of communication and interpersonal abilities with a strong background in effectively fostering positive relationships with internal/external teams.


Key Competencies

Sales/Operations Management Workflow/Process Improvement Contract Negotiation

Shipping/Distribution Decision Making/Planning Complex Problem Solving

Productivity/Efficiency Oral/Written Communication Creating Effective Sales Teams


Professional Experience

Direct Wood Products July 2006-November 2017

Outside Sales/Customer Relations (2015-2017)

  • Directed day to day outside sales logistics within a fast-paced environment with a focus on increasing productivity and operational revenue
  • Designed and implemented innovative strategies focused on increasing customer retention and satisfaction levels
  • Reviewed escalated customer issues and created solutions in addition to utilizing exceptional communication abilities to maintain relationships with stakeholders


Plant Operations Manager (2008-2015)

  • Led operational functions within the organization which included supervising cross-functional teams, providing training to new staff members, and operating large-scale equipment such as forklifts and tractor-trailers
  • Experienced in managing accounting tasks which includes working with QuickBooks to maintain customer orders, generate bills, and manage both accounts payable and payroll for employees, vendors, and customers


Plant Maintenance Manager (2006-2008)

  • Oversaw plant operations within an industrial environment which required maintaining an expert level of knowledge of equipment, tractor-trailers, forklift, and electrical equipment operation and repair
  • Diagnosed and repaired diesel, gas, and propane engines along with electrical, mechanical, and hydraulic equipment


Professional Affiliations


Member, National Wooden Pallets Association, 2008-2017


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