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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx / abc@xyz.com
Automotive General Manager / Sales Manager
Results-driven leader with track record of success in steering multi-million dollar automobile dealerships to optimize sales, profits and operational performance
Profile of Qualifications
Proficiently steer full-scope operations, with expertise in areas spanning human resources, asset management, sales, and customer service through inventory control, audits, financial/P&L, and company standards compliance; includes New, Pre-Owned and Finance Departments ~ Successfully hire, train and direct top-performing staff, with talent for building and retaining dynamic teams ~ Strategically plan, coordinate and steer operations to maximize use of resources, boost productivity and efficiency, control costs, and increase profitability ~ Effectively define, develop and execute targeted action plans to generate new business, facilitate competitive market leveraging, build loyalty, and optimize customer satisfaction ~ Strong communication and interpersonal relation skills crucial to productively interfacing and collaborating with all business stakeholders ~ Technology savvy, with proficiency in industry tools including Reynolds and Reynolds, VinSolutions and vAuto
Led dealership to attain Top 15 Volume Dealer in saturated Cincinnati Region, with multi-million dollars in sales at strong profit margins; Jeff Wyler Honda
Achieved Highest Retail Sales Effectiveness in District; Jeff Wyler Honda
Recruited to return to Interstate Ford as General Manager in 2011 and led dealership from Finance Hold to $3M in annual earnings as well as reestablished dealership as Top 10 Volume Dealer in Cincinnati region; subsequently leveraged company for lucrative sale to new owner in 2014
Recognized with consecutive annual President s Awards; Interstate Ford
Saved $720K in annual employee benefit costs; Interstate Ford
Successfully captured $200K+ in aged receivables; Interstate Ford
Facilitated approximately $1M profit growth annually; Planet Ford
Steered dealership to rank Top 10% Nationwide in Sales Satisfaction; Planet Ford
Awarded Best Asset Management; Planet Ford
Led dealership to 7th and 6th Year End Rankings in Cincinnati Region while concurrently earning automatic Blue Oval Certification; Interstate Ford
Boosted performance to achieve approximately 30% net on gross; Eastgate Ford
Recognized with 5 Presidents Award; Eastgate Ford
Earned 3 Partners in Quality Awards; Eastgate Ford
Career Track
General Sales Manager, Jeff Wyler Honda of Colerain-Cincinnati OH 2014-2017
Drove full-scope operations of new, used and finance departments to maximize bottom-line performance; grew business to average 250+ total units and top retail sales results in District
Outperformed Group CSI Department profitability average through strategic, cost-effective leadership; achieved $1.3M in annual profit
Proficiently employed technologies to boost productivity, efficiency and quality across sales, customer relationship management, inventory, financial, and reporting functions; included Reynolds and Reynolds, VinSolutions and vAuto
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General Manager, Interstate Ford-Miamisburg, OH 2011-2014
Recruited to return to company in General Manager role, with focus on turning around business to solid profitability; dealership subsequently achieved ranking as top producer in highly-competitive region and generated multi-million dollars in annual, leading to successful negotiation of sale to new ownership
Directed operations of all departments, from human resources, sales and customer service through inventory control, administrative and financial
Effectively hired, trained, developed, and led staff to consistently achieve and surpass aggressive performance goals
Boosted bottom-line profits by steering initiatives ranging from recovering outstanding receivables by employing aggressive collection practices through auditing company health benefits to successfully eliminate coverage costs of 110 former employees
Steered dealership through successful Factory C&I Audit
Operations Director, Planet Ford-Centerville, OH 2006-2010
Drove operations of all departments, successfully increasing profits by nearly $1M annually and consistently surpassing factory market share objectives as well as positioning dealership as top performer nationwide in sales satisfaction and leveraging for profitable sale by Martin Group subsequent to Saturn closings
Developed and implemented targeted strategies to boost employee retention, morale and performance, achieving lowest turnover rate across all Martin Automotive Group stores
Sales Manager, Interstate Ford-Miamisburg, OH 2004-2006
Directed operations of Sales and Finance Departments, from staffing and inventory control through revenue production and customer service; led dealership to achieve strong rankings across entire Cincinnati region while concurrently boosting customer satisfaction scores
Successfully hired, trained and led a high-performance team vital to driving sales and delivering quality service
General Manager, Eastgate Ford-Beavercreek, OH 1987-2003
Launched career as Sales Representative, steadily promoting to Sales Manager and ultimately General Manager of perennial Top 10-15 ranked dealership in revenue production volume across Cincinnati region, with annual earnings exceeding $2M; successfully leveraged dealership for lucrative sale to AutoNation
Education
Undergraduate Studies, Ohio State University-Columbus, OH
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