Dedicated and accomplished Strategic Leader with 5+ years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in improving efficient business operations. Equipped with an ability to manage vendor relationships and financial functions, diffuse escalated operational situations, and generate comprehensive inventory reports. Offer solid supervisory abilities with experience in supporting facility renovations, leading cross-functional teams, and implementing new processes.

Operations Management Team Leadership/Motivation Food Service Management Inventory Forecasting

Project Management Data Analysis Staff Management & Training Revenue Management

Process Improvement Customer Service & Support Facilities Management Waste Reduction  

  Direct day to day administrative and customer service operations within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Provide service to customers within a fitness facility, coordinate fitness classes/events, and coordinate sports programs in addition to updating the facility status board

  Act as Intramural Sport Director which requires documenting team information, training officials, and maintaining fields/courts

  Awarded Army Accommodation Medal & Air Force Achievement Medal

  Played a lead role in coordinating the lodging of over 10,500 personnel members during surge capacity which resulted in obtaining an 82% occupancy rate in addition to supervising a 13-person team during a large-scale dorm renovation project which cost over $850K

  Successfully disposed of over $105K in aged furniture, remodeled approximately 76 rooms, and assisted in a storeroom renovation with over $150K in food inventory

  Obtained 100% accountability for 2 unites which required contacting over 670 individuals and validating appropriate room assignments

  Coordinated food services operations which included leading storeroom operations, forecasting weekly inventory needs, and managing over $5K per month in inventory

  Monitored the production of over $50K meals, representing over $192K in revenue, in addition to supervising staff members and handling facility maintenance issues

  Supported food operations within a deployed environment which required implementing standard operating procedures, feeding over 120 Soldiers, and monitoring over $20MM in assets

  Attended cross-functional training on a regular basis, coached others on lifesaving skills and/or crisis situations, and enforced internal standard operating procedures