Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Operations Leadership ~ Training ~ Coaching ~ Store Turnarounds

Multi-Unit Management ~ Customer Service ~ Regulatory Compliance

         Extensive managerial skills including staffing, employee and management development, financial administration, loss prevention, creating & updating company manuals, and human resources.

         Adept throughout full spectrum of inventory management processes encompassing forecasting, scheduling, vendor relations, quality assurance, and budget compliance.

         Proactively evaluate processes and procedures to uncover areas of weakness, and implement solutions that streamline business operations, elevate personnel performance, and achieve revenue targets.

         Mechanically-inclined, innovative, self-motivated, and excel at building cooperative teams to maximize use of resources, boost productivity, control costs, and achieve performance goals.

         Highly skilled at connecting with and managing people from diverse cultures and backgrounds.

         Well-versed in strategic planning, hiring qualified personnel, arranging visually compelling merchandise displays, crisis management and mitigation, and P&L optimization.

         Constantly foster a respectful workplace climate essential to maximizing staff morale and retention.

Abiding Home, 2004 to 2016

Business Owner

         Established, launched, and operated business offering services to senior population such as residential cleaning, transportation, bookkeeping/finances, meal preparation, and other home management tasks.

Garb-Ko, Inc., Saginaw, Michigan, 1987-2004

District Manager (Field Rep) & Training Department Head 2000-2004

         Steadily advanced throughout a series of promotions to most recently govern training department functions while directing all facets of retail business operations across 12 stores.

         Prepared and submitted regular reports to senior management detailing sales performance, goals, projections, staffing changes, P&L figures, and budget status.

         Transformed struggling 12-store region by establishing training store and hiring and developing qualified managers and field reps.

Training Store Manager & Instructor 1997 to 2000

         Spearheaded full-scope operations for training store in dual role as manager and instructor.

         Earned bonuses each quarter and multiple awards for exceptional performance in areas such as inventory control and achieving best inspection scores company-wide.

         Traveled to underperforming stores to assist managers in crisis, provide customized mentoring, and assess store needs and deficiencies to drive appropriate and swift corrective action.

         Contributed to authoring and updating company manual and training materials to standardize operations and optimize bottom-line performance.

Training Instructor 1992-1997

         Trained, coached, developed, and instructed all levels of management in corporate policies and procedures, state laws, and broad-based business operations specific to sales of alcohol and tobacco, loss prevention, associate training, and human resources.

         Prior roles included Accounting Clerk (Corporate Office), Store Clerk, and Assistant Manager.