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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Profile of Qualifications
- Detail-oriented Administrative Support Specialist with 20 years of experience in fast-paced medical offices.
- Regarded for the ability to maintain accurate patient records with utmost confidentiality.
- Skilled in handling various types of insurance claims; experienced in maintaining open lines of communication with providers and patients.
- Dynamic interpersonal skills, instrumental to delivering high quality service throughout daily interactions.
Key Areas of Expertise
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Administrative Support Claims Management Medical Billing |
ICD, CPT & HCPC Coding Data Entry / Account Management HIPAA Regulatory Compliance |
Customer Service Collections MS Office Suite
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Professional Synopsis
University Radiology Group, East Brunswick, New Jersey 2001-Present
Customer Service Representative (2011-Present)
- Deliver high quality customer service and administrative support within a fast-paced office environment.
- Utilize strong medical knowledge to resolve inquiries regarding claims, eligibility, benefits administration and service.
- Perform various administrative tasks, including call management, payment processing and maintaining accurate medical records.
Managed Care Insurance Collector (2001-2011)
- Demonstrated strong organizational abilities while overseeing accounts receivable, claims processing and collection activity.
- Compiled vital information regarding insurance claim denials and resubmissions.
- Maintained and updated accurate account records.
- Exemplified an in-depth knowledge of managed care regulations and contracts.
Atlantic Eye Physicians, Long Branch, New Jersey 1999-2001
Managed Care Insurance Collector
- Maintained open lines of communication between patients and insurance providers; successfully handled insurance claim denials / resubmissions.
- Responsible for reviewing EOBs to ensure proper payment of claims.
- Demonstrated a strong knowledge of compliance to managed care regulations and contracts.
Prudential Insurance, Cranbury, New Jersey 1997-1999
Medical Claims Processor / Data-Entry Technician
- Utilized strong organizational abilities, coupled with medical coding knowledge, to successfully process personal / general medical form data claims.
- Demonstrated an excellent attention to detail while thoroughly reviewing data for accuracy.
- Oversaw various financial operations, including invoicing and billing.
Education & Professional Development
Diagnosis Coding for Radiology
CSI Roundtable Series
High School Diploma, Neptune High School, Neptune, New Jersey
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