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Experienced Registered Nurse with several years of experience in high-stress environments along with a strong background within several types of healthcare environments. Experienced in managing complex patient cases, creating comprehensive treatment plans, and holding various leadership roles within the unit. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Critical Patient Care Medication Administration Coaching/Training Patient Education

Patient Assessment/Triage Attention to Detail Wound Management/Care Staff Recruitment

Team Leadership Med/Surgical Patients Acute/Chronic Illness Diagnosis Quality Assurance

Lancaster General Health, Lancaster, PA June 2007-Present

• Direct day to day nursing operations within a fast-paced environment with a concentration on increasing patient care and overall satisfaction levels
• Complete detailed patient assessments in order to diagnose acute and/or chronic illnesses, administer prescribed medication, and care for wounds
• Play a lead role within several committees which includes coordinating staff appreciation events and consistently assessing patient quality levels
• Utilize superior communication and interpersonal abilities to build positive rapport with patients and diffuse escalated patient situations
• Support staff recruitment efforts by attending recruiting events, provide training to staff on various safety competencies, and implement innovative interviewing processes
• Leadership Activities Include:
• Chair, Hospital Satisfaction Sub-Council (2016-Present)
• Member, Professional Advancement and Engagement Council (2016-Present)
• Member, 7 North Governing Council (2015-2017)
• Member, 7 North Performance Improvement Committee (2011-2012)
• Chair, Recruitment and Retention Committee
• Member, Unit-Based Relationship Based Care