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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
Visionary IT Project Manager with 5+ years of professional experience and a strong academic foundation.
Strong global business acumen with a track record of steering complex technical projects to an on-time completion.
Recognized for the ability to gather client requirements and develop innovative solutions to ensure fulfillment of needs.
Strong analytical problem-solving skills with experience mitigating risk and troubleshooting incidents in a prompt manner.
Education & Certifications
M.S., Engineering Management, Specialization in Project Management
National University, San Diego, California; Expected March 2018
Technical Projects completed: Strategic Planning for Project Management Implementation, Improving the Flow of Paperwork & Reducing Errors, Server Leasing Contract and ERP Implementation SAP.
B.S., Computer Science, Gurgaon College of Engineering, India; 2008-2012
Certifications: Information Security Expert IIT Roorkee, C Programming-NIIT, .Net Technology
Technical Proficiencies
SAP BASIS ECC 6.0 DB2 9.7 Solution Manager 7.1 OM Explorer |
SAP HANA 1.0 SP9 ARIS-HPQC Monitoring Windows Server 2012 BO Data Services 4.2 SP4 MS Project |
SAP NetWeaver 7.3-7.5 AIX SQL Server 2012 SAP Business Objects 4.1 MS Office Suite
|
Professional Synopsis
HCL Technologies Ltd., Noida, India 2015-2017
Specialist (SAP Basis-Hana Consultant)
Project: SASOL (Transition, Implementation & Operations Management)
Leveraged strong technical knowledge to steer complex projects to an on-time, within-budget completion.
Successfully gathered requirements, performed business analysis and developed solutions to ensure fulfillment of client needs.
Maintained strict adherence to SLAs; closely reviewed information and analyzed data.
Successfully identified and troubleshot errors by analyzing system logs / work processes.
Completed various types of technical projects, including printer configuration at SAP level, backup management, BW systems and HANA studio administration.
Strategically mitigated risks, scheduled daily backups, monitored performance and supported unresponsive systems.
Generated detailed reports regarding kernel-patch upgrades, EWA and SOX-compliance.
Collaborated extensively with support team to create successful solutions.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
IBM, Bangalore, India 2014-2015
Operations Professional (SAP Basis Consultant & Workload Manager)
Project: Welch Allyn, Cameron, Philip Morris & Pearson
- Performed routine technical maintenance; responsible for managing system logs, work processes status, system buffers and CPU utilization.
- Successfully minimized risk, routed incidents and troubleshot as necessary; generated detailed reports and relayed pertinent information to appropriate parties.
- Streamlined existing processes to significantly increase efficiency.
Global Technologies (A Division of ERP Technologies), New Delhi, India 2013-2014
SAP Basis Consultant & Program Manager
Project: Vishwakarma Polymers and Vishal Mega Mart
- Maintained strict adherence to project timelines to ensure an on-time completion.
- Demonstrated strong interpersonal skills while maintaining open lines of communication across technical team and with clients.
- Exemplified excellent analytical abilities while closely monitoring system performance and conducting health checks.
- Responsible for running daily backup reports, kernel upgrades and system refresh projects.
- Directed all phases of complex technical projects.
Maple Graph Solutions Pvt. Ltd., New Delhi, India 2012-2013
Software Engineer (SAP Basis Consultant and Project Leader in E-commerce)
Project: Jagtang, SAP Administration in Freelance Projects
- Contributed extensively to on-time completion of various e-commerce and SAP administration projects.
- Fulfilled a lead role overseeing daily activities of 24 technical and functional staff members.
- Utilized excellent analytical skills to complete system health checks, generate daily backup reports, complete system refreshes and apply patches / add-ons.
- Successfully gathered client requirements and developed solutions to ensure satisfaction.
- Maintained utmost quality control throughout all operations.
- Established and maintained positive relationships with vendors.
- Performed in-depth market trend research to remain up-to-date on product information.
Training & Professional Development
SAP BASIS, SAP HANA, Change Management, Problem Management & Internal ITIL, HCL Technologies LTD. DB2 9.7, Global Delivery Framework, Workload Management, Problem Management, Change Management & SAP BASIS, IBM
Information Technology, Operations Management, IT Consulting & Project Management
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