- 5002 Berryhill Ct Ÿ XXXXXX, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my baccalaureate degree in Computer Engineering backed by more than 19 years providing high-performance hardware and software engineering service, QA testing, and operations support in the IT hardware manufacturing and software production businesses. I am currently with Jabil Global Services St. Petersburg, XXXXXX as a Test Engineer following my tenure as Process Technician and Cisco Debug Technician. For more details, please take a moment to go through my resum .

In leveraging my hardware and software engineering competencies in the IT industry, I also bring to the table my personal strengths that include a passion for going beyond expectations in sustainable process efficiency and results driven leadership excellence. Along the way, I have also proven my social and interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in promoting a market-oriented industry reputation while fostering a seamless collaborative work engagement with colleagues in attaining shared commitments.

I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your computer engineering team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 5002 Berryhill Ct Ÿ XXXXXX, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Computer Engineer (Network & Software - Philadelphia)

Qualifications Profile

    Self-assured, dynamic, and results-driven IT professional with more than 19 years providing high-performance hardware engineering service, QA testing, and operations support in the IT hardware manufacturing and software production businesses.

-    Proven dedication to process efficiencies in computer engineering that improve failure identification, debugging, and QA testing of IT hardware and software components, achieving more than 10% cost reduction

-    Detail-oriented, analytical and methodical with critical thinking to strategize solutions in addressing complex and multiple computer engineering issues even under stress.

    Xxxxxxexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence across diverse ethnicities.

Key Expertise

    Customer Technical Service Management

    QA Test Management

    Lean IT Project Management

    Process/Workxxxxxxow Improvement

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Compliance Management (i.e., Six Sigma, QA, Lean, etc.)

    Staff Supervision & Training

    Technical Records Management

Technical

    Programming: C / C++, Visual Basic, & UNIX Scripting

    Apps: QA Test Systems, Debugging Tools, Clearcase, & Cisco AutoTest Scripts

    OS: UNIX, Mac OS X, DOS, MS Windows, XWindows, & Cisco iOS

    Network: LAN/WAN configuration

Professional Experience

Jabil Global Services St. Petersburg, XXXXXX

    Developed Cisco Autotest scripts that automated evaluating Cisco network devices, supporting the production team to improve test yield and reduce test line down time while configuring LAN networks for several Cisco product series.

    Enhanced process efficiencies in test automation that reduced reduce operator handling time and errors.

    Completed LEAN projects that resulted in at least 10% annual cost reduction.

    Improved hardware fault isolation, reducing troubleshooting time that resulted in downline process efficiencies.

    Conducted diagnostics evaluation to verify product failures, supporting test engineer NPI in ensuring error-free operations, meeting technical needs, while providing preventative maintenance on test equipment.

    Debugged defective Cisco routers and switches using hardware tools, software diagnostics programs, and Cisco IOS., documenting failure analysis and repair solutions on Cisco products that included NPE-G1 (7200 Router Series) and Catalyst 4000 Switch Series.

Charlie K. Circuit, Inc. Xxxxxx, XXXXXX

    Provided engineering support in identifying and evaluating PCB failure down to component level using diagnostic and measuring tools while assisting the hardware engineering staff in completing various technical workloads.

Raytheon St. Petersburg, XXXXXX

    Developed software interface in C between radar unit and naval tracking system, including real-time naval system processing with the radar track data to provide process efficiencies and seamless data capture accuracy.

    Provided engineering support in testing, integrating and maintaining radar modules at in-house and offsite testing platforms while ensuring compliance with SEI level 3 Six Sigma processes and standards.

Motorola SSG Scottsdale, AZ

Education & Credentials

UNIVERSITY OF XXXXXXORIDA Gainesville, XXXXXX (1996)

B.S. in Computer Engineering (BSCE)