Dedicated and accomplished Strategic Leader with 9+ years of experience and a solid track record of achieving exceptional levels of productivity along with a demonstrated background in improving efficient business operations and providing superior customer service in legal environments. Equipped with high-level communication and presentation skills with a commitment to superior productivity and efficiency. Offer solid supervisory abilities with experience in leading large-scale projects, supporting cross-functional teams, and implementing innovative processes.

Legal Administrative Support Team Leadership/Motivation Training/Coaching Self-Motivated

Critical Thinking Relationship Building Staff Development LexisNexis/Westlaw

Presentation Development Operations management Microsoft Office Suite Time Management

Strategy Implementation Bilingual, English/Spanish Notary Public (New York) Vendor Management

  Direct day to day administrative functions within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Generate comprehensive legal documentation, coach clients on residential mortgage foreclosure issues, and assist in filing court documents

  Play a lead role in e-filing legal documents using a court website, supervise the actions of Court Runners, and create detailed status reports

  Act as a Court Runner for both the Nassau County Supreme Court and District Court in addition to supporting special projects as needed

  Facilitated legal operations within a successful law office which included assisting with mass tort lawsuits, reviewing client records, and performing legal research

  Processed medical authorizations which resulted in obtaining client medical records, provided translation services, and handled administrative tasks such as filing/scanning  

  Utilized superior communication and interpersonal abilities to provide superior customer service to customers within a retail pharmacy environment

  Reviewed and corrected escalated customer situations, updated customer information, monitored shipped products, and educated others on product side and/or adverse effects  

  Coordinated legal administrative functions which included maintaining rapport with clients, assisting Attorney s with legal cases, and performing legal research

  Accurately documented case status, monitored workflow timelines, and reviewed legal materials such as depositions, medical records, and litigation files

  Translated legal documentation, provided legal interpretation services, attended client intake meetings, and maintained calendars  

  Managed operations within a successful construction company which included supervising staff members, reviewing project specifications, and ordering office inventory

  Reviewed/audited customer invoices, reviewed time sheets, and completed incident reports as needed which required superior analytical abilities