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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced administrative and operations professional with several years of experience and a proven ability to lead others and manage daily medical office operations. Experienced in handling detailed medical billing, overseeing collections operations, supervising staff members, and ensuring organizational compliance. Highly adept in managing large-scale projects in addition to maintaining positive communication with co-workers, vendors, patients, and members of management.


Profile of Qualifications



         HIPAA Regulations

         Budget Management

         Contract Negotiation

         Vendor Management


         Strategy Development

         Team Leadership

         Internal Medicine Billing

         CPT/HCPCS Coding

         Attention to Detail

         Complex Problem Solving

         Staff Management



Professional Experience


Riverland Medical Center, Ferriday, LA April 1991-Present

Various Roles to Include:

Collections Manager

Business Officer Director

Manager, Off Site Clinic


  Directly manage several administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency

  Supervise a team of 12 Admissions Clerks and Billers which requires providing individualized feedback in addition to handling difficult employee relations issues

  Utilize superior analytical abilities in order to apply payments to accounts, enter adjustments, and update patient accounts with up-to-date information such as insurance denials

  Maintain a significant knowledge of insurance regulations which results in the organization consistently achieving a high level of compliance

  Review patient explanation of benefits and other insurance paperwork, properly code medical paperwork, and handle various financial functions such as preparing bad debt accounts and creating complex cost report spreadsheets






Bachelor of Arts, Business Administration, Expected 2017

Florida Tech Online, Melbourne, FL
Coursework Includes: Business Administration, Health Information Administration, Healthcare Management, Accounting, and Medical Ethics



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