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Personable management leader with a strong background working with teams and improving processes.
Promoted to positions of greater responsibility for consistently exceeding performance objectives.
Stellar listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders in person or over the telephone.
Proactively identified and resolved problems in real time using strong judgment and people skills.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Caterpillar Inc. 2000-Present
Lead Section Manager Athens, GA (May 2015-Present)
Display strong leadership skills while working closely fellow supervisory personnel such as MHE assembly section managers and manufacturing engineers to identify and resolve any quality control issues.
Oversee line impact and supply chain, including quality, productivity and cost.
Identify system or maintenance related issues and determine operational escalation as required.
Assist with deviation requests regarding part outages or change management questions.
Help with fabrication-related issues to determine containment, PCA, and operational escalation.
Play an integral role improving safety practices on the shop floor while serving as 2nd Shift Assembly Building Lead for any safety evacuations.
Ensure communication of safety incidents have been shared by the Section Manager and included in the daily pass down, CIMS entries, template and investigation.
Lead PID meetings as well as the pre-shift start up meetings.
Ensure 5S and standard work audits have been completed throughout the month on a timely basis.
Verify training matrices; subassembly buffers; and main line assembly stations have completed the unit in the current station as well as all subassembly stations.
West Line Operations Section Manager Sanford, NC (Feb. 2010-2015)
Led teams in manufacturing sections to maximize efficiency across quality, velocity and cost.
Implemented 5S, Lean Manufacturing and Six Sigma principles into the manufacturing process.
Determined priorities and the scheduled sequence of jobs, including adjusting staffing to meet flow and customer requirements.
Trained personnel according to CPS guiding principles by focusing on continuous improvement.
Consistently met or exceeded schedule and production requirements.
Increased efficiency, improved processes and lowered costs timelines by recommending changes to working conditions or use of equipment, including eliminating non-value added activities.
Ordered and distributed necessary parts and materials in a timely and efficient manner.
Ensured preventive maintenance activities were performed according to schedule.
Monitored and audited PQVC metrics.
Caterpillar Inc. (continued from page 1) 2000-Present
Experience Supplier Quality Analyst Sanford, NC (2006-2010)
Provided ERA/ICA support along with PCA and request for CAR s.
Determined escalation of information to PCE to evaluate the processes of suppliers.
Communicated effectively with suppliers to resolve issues pertaining to rejected material.
Worked with engineers on print drawings and with SQT to ensure that all rejected material was contained.
Performed necessary Chess and NCM lite data entry transactions, including COPQ and PPM to all suppliers.
Experience Supplier Quality Technician, Operations Sanford, NC (2003-2006)
Communicated effectively with a Supplier Quality Analyst, as well as operations, logistics, procurement and engineering personnel, including identifying and resolving problems.
Identified material defects and processes through the MRB process, including clearing off the MRB tables.
Planned and led intermediate and complex inspection, testing, auditing and validation of parts.
Provided first line technical support of the assembly line to evaluate parts and ensure their fitness for use on the line in order to meet specified requirements.
Conducted Chess and NCM Lite entry data transactions.
Experience Validation and Quality Inspection, Upper Line Sanford, NC (2002-2003)
Inspected assemblies like upper frame, life arms and tower joining of assemblies and also served a Production Coordinator for the upper line.
Analyzed parts and assemblies for physical characteristics such as color, defects (gouges and scratches), loose connections and surface finish.
Trained new personnel on best practices of final delivery inspection before shipment.
Served as a key member of Six Sigma Team and inputted critical data into the Automatic Tracking System.
Assembly Technician Sanford, NC (2000-2001)
Assembled parts and built a quality Caterpillar Skid Steer.
Supported colleagues with resolving technical issues and ensuring quality customer service.
Greige Manufacturing Aberdeen, NC 1989-1999
Spearheaded safety initiatives while preparing daily inventory and production reports.
Managed the scheduling of cross training for all shifts.
Served as key member of the Quality Team.
Bachelor of Science (BS), Management, University of Phoenix; earned July 2013
Associate of Arts (AA), Business Management, University of Phoenix; earned May 2009
Also attended numerous supervisory seminars and learned a variety of key management skills
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