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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Driven, focused, and hard-working recent college graduate with extensive knowledge of technical writing in addition to a keen ability to work effectively within a variety of departments. Experienced in working within cross-functional teams, creating technical content, and diffusing complex customer service situations. Equipped with a keen ability to manage large-scale projects, implement process improvements, and foster positive rapport with co-workers, customers, and members of management.


Key Competencies


       Technical Writing

       Customer Service

       Process Improvement

       Grammar Rules/Best Practices


       Microsoft Office Suite

       Presentation Development

       Inventory Management

       Complex Problem Solving


       Administrative Support

       Attention to Detail

       Time Management



Education & Professional Development


Bachelor s Degree, English (December 2015), University of Connecticut-Avery Point, Groton, CT

Completed Coursework Includes: Seminar in Academic Writing, Introduction to Literary Studies, Children s Literature, and Monsters in Literature and Culture


Professional Experience

Filomena s Restaurant and Private Dining, Waterford, CT August 2014-September 2016


  Directed day-to-day operations within a fast-paced food service environment with a focus on increasing customer satisfaction levels and overall productivity

  Instrumental in the preparation and service of food and beverages in addition to closing out customer checks, assisting with large events, and handling administrative operations


Illiano s Trattoria, New London, CT August 2012-August 2014


  Utilized superior communication and interpersonal abilities in order to consistently maintain positive rapport with customers in addition to quickly preparing and service food/beverages

  Coordinated large scale banquet events, processed customer payments, and successfully diffused escalated customer service issues


Atria Assisted Living, Waterford, CT January 2010-January 2012


  Facilitated the completion of daily administrative and operational functions within the kitchen which included preparing and serving food in addition to adhering to resident s specific dietary needs based on medical needs and/or allergies

  Monitored and restocked inventory within the kitchen, assisted with large-banquet parties, and completed deliveries to ill residents

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a significant knowledge of technical writing along with a stellar educational background which includes a Bachelor s Degree in English from the University of Connecticut-Avery Point. In addition, I have a strong background in maintaining productivity and efficiency within a fast-paced environment.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to foster positive relationships with co-workers, vendors, clients, and members of executive management.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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