yyyyyy x. yyyyyy

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Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity where my expertise in delivering quality executive/senior-level technical support will translate to dynamic results as an integral team member. To acquaint you with my qualifications, my resume is included for review. In advance, thank you for your time and consideration.

As demonstrated, I have built a progressive career in driving and supporting technical operations vital to the success of companies in optimizing productivity, efficiency, client servicing, revenue production, and bottom-line profits. After numerous years as a Field Engineer troubleshooting and resolving complex computer and printer/peripheral hardware and software issues at client accounts, I progressed to provide comprehensive internal and end user technical support for several years. In 2014 I was recruited as an Executive Technician by my current employer, where I have held a lead role in working with executive/senior staff and cross-functional teams and supporting over 150 employees spanning multiple locations to ensure optimal IT operations.

My areas of expertise include troubleshooting and resolving hardware and software issues, maintaining desktops, laptops and network systems, configuring and testing systems, administering directories, managing local domains, and facilitating backup and recovery operations. I am also highly effective in defining individual needs to deliver customized technology-driven business solutions and I excel in providing user training and ongoing support. Complementing this, I am a CompTIA A+ Certified Professional and I hold a degree in Information Technology.

As a key member of your staff you will find me to be a results-driven IT/technical professional with dynamic communication and team collaboration skills, exceptional leadership and project management abilities and a talent for defining, developing and implementing targeted strategies for boosting performance across all areas of a company s operations through innovative technology solutions. I welcome the opportunity to meet and discuss how my background supports your immediate and long-range goals, and look forward to interviewing with you in the near future.

Professionally,

Robert Rotella