Yyyyyy x. yyyyyy

Experienced administrative and customer service professional with 10+ years of experience within high-stress environments with a strong background within a variety of industries. Experienced in providing superior administrative support to members of management, providing superior customer service, and facilitating both sales and collections operations. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management. Proficient in: Mac OSX, Microsoft Office Suite, Pages, Keynote, and Numbers.

• Directly managed both administrative and teaching support operations within a 5^th grade class with a focus on increasing efficiency and improving student engagement levels
• Assisted with developing and implementing lesson plans, coordinating student projects, and assisting the Teacher with administrative tasks as needed
• Utilized superior communication and interpersonal abilities in order to foster positive rapport with co-workers, students, and members of school administration

• Coordinated several administrative operations within a high-stress legal environment which included preparing and filing legal documentation such as petitions, judgments, and writs of execution
• Created retention letters as needed in order to collect debts from clients in addition to handling various collections related tasks such as investigating debtor information, performing skip-tracing, and completing pre-text calls with clients
• Facilitated the completion of non-disclosure agreements for former employees who were in violation of terms along with assisting in theft, harassment, and unemployment claim investigations

• Supported sales operations within a fast-paced environment which included completing sales calls, ordering product samples, and receiving client orders
• Managed order entry logistics such as entering client orders, coordinating deliveries, tracking missing shipments, and setting up appointments for prospective clients

Additional Professional Experience Includes:

• Administrative Support (HR Department), Methodist Hospitals of Dallas
• Licensed Real Estate Agent, Henry S. Miller Realtors
• Executive Assistant, Swearingen Realty Group

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a background in administrative and operations support roles with several years of experience in providing superior customer service, assisting in collections activities, and managing daily administrative operation such as managing files, scheduling appointments, and creating documentations. In addition, I have a strong ability to foster positive relationships with others and improve productivity and efficiency within the organization.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive ability to foster positive relationships with clients, co-workers, and members of management.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy