Postal Facility Operations/Finance, Customer Service, Postage/Money Order Sales, Claims Inquiry Assistance, Special Mail Processing, Incoming Mail Processing, Personnel Training, Operational Report Development, WINSALTS Computer Software, International Exchange Office (IEO) Management, Mail Truck Loading/Unloading, Casual Mail Directory Section (Locator), Inter-Country Mail, German Postal System (Bundespost) Interface, Mail Drop Box Management, Equipment Supervision/Maintenance, Manual/Electronic Records Search, Delivery Notice of Receipt (PS Form 3849), Firm Delivery Book for Registered, Certified, Return Receipt and Numbered Insured Mail (PS Form 3849), Register and Balance Inventory Form (DD Form 2261)

March 1995 - Present

United States Army

55^th Postal Company

Hanau, Germany

Hours Worked per Week: 40

Salary: N/A

Supervisor: Erik Parsons Phone: DSN xxx-xxx-xxxx May Contact: N/A

MVO Postal Operations/Finance Clerk, WG-5703-05

Effectively manage all aspects of postal finance Customer Service window, including assisting with postage and money order sales and responding to other inquiries/claims issues; process regular as well as registered/insured/certified mail, oversee flexible stamp stock and monetary credit, and successfully trained 12 Clerks in the Finance section. Utilize WINSALTS software to prepare daily operational reports, oversee IEO and trained seven employees to provide IEO service.

Efficiently pick up mail daily from mail collection boxes in Hanau, load/unload mail trucks checking for proper sealing, receive/check/verify Change of Address cards to assure accuracy/completeness, upload card data into directory computer and file hard-copy cards alphabetically. Diligently manage Casual Mail Directory Section (Locator), process registered and other Accountable mail, dispatch/receive mail when serving in the IEO and continually ensure proper movement of registered/insured/oversized boxes between U.S. military in Europe and multiple European nations.

Page 1 of 3

Yyyyyy x. yyyyyy Page 2 of 3

Ensure that mail has appropriate postage, maintain mail-cancelling equipment, bag/label/send bags to the German Bundespost, maintain computer database of Locator Section incoming/outgoing personnel and oversee storage of various articles of mail awaiting specific delivery instructions. Receive/dispatch mail from individual units, Bundesport and Hanau community for delivery to CONUS, foreign countries and all APOs, FPOs and AA; prepare and forward daily/weekly reports and monitor/maintain documentation in electronic filing system. Conduct manual as well as electronic record searches on daily basis, track incoming/outgoing mail clerks and revoke access cards as necessary, and complete/submit Irregularity Reports as well as outgoing Truck Bills.

Specifically manage Accountable mail room for APO AE 09165; duties include receiving/processing/delivering Registered, Insured, Certified, Return Receipt Requested and Express Mail, verifying mail container seal numbers and adhering to all regulations regarding opening of Registered mail. Prepare Delivery Notice of Receipt (PS Form 3849) for individual mail, Firm Delivery Book for Registered, Certified, Return Receipt and Numbered Insured Mail (PS Form 3883), and continually ensure that Accountable mail is signed for and picked up by Community Mail Room (CMR), Units and Box R patrons.

Expertly maintain proper documentation for and control access to Registry/Accountable mail section and assure that secured shipments are managed according to prevailing regulations. Prepare Register and Balance Inventory Form (DD Form 2261), listing receipt and seal numbers as well as other relevant information concerning receipt/delivery/dispatch of Registered mail; additionally, prepare for and conduct annual inspections.

March 1987 February 1995

Organization Name: N/A

Location: N/A

Hours Worked per Week: 40

Salary: N/A

Supervisor: Mr. Perkyser Phone: N/A May Contact: N/A

Postal Clerk GS-0303-04

In this assignment was responsible for receiving/dispatching up to 22 trucks every night as well as offloading/loading 24 trucks in the morning, carefully ensuring that mail was dispatched to Frankfurt Air Terminal (FRAT) in a timely manner. Multiple responsibilities included performing duties near conveyor belts, delivering mail to 22 cities within Germany, maintaining Accountable mail section for APO AE 09082 and managing/training military as well as civilian personnel in the IEO.

October 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Hours Worked per Week: 40

Salary: N/A

Supervisor: Mr. Perkyser Phone: N/A May Contact: N/A

Yyyyyy x. yyyyyy Page 3 of 3

Postal Clerk GS-0303-04

Served as Lead Mail Clerk for the Battalion; drove military vehicles to collect mail from drop boxes, processed/dispatched mail, received/delivered Registered, Insured and Certified Mail for approximately 1,500 soldiers/family members and held supervisory responsibilities for overseeing work performance of one other mail clerk. Also ensured that mail was properly processed for personnel in transit into/out of Battalion (ETS and PCS moves).

June 1983 August 1984

McDonald s Restaurant

Richmond, CA

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Associate

Provided exemplary customer service that included receiving food/drink orders, managing cash receipts and skillfully operating various equipment, i.e. deep fryers, ice cream machines, beverage dispensers. Skillfully worked with raw meat, prepared various foods, washed ingredients and prepared salads, and scrupulously cleaned guest dining areas and cooking equipment; also emptied garbage containers. Continually ensured that work area was kept in an orderly manner and that cooking utensils were always clean; additionally tasked with unloading supply trucks.

Army Service Ribbon

Overseas Service Ribbon

Army Lapel Button

Good Conduct Medal

Marksman Rifle Badge with M16 Rifle Bar

Sharpshooter Badge with Hand Grenade Bar

Awarded Special Certificate in Recognition of Thirty Years of Service to the Government of the United States of America, 25 March 2015

Received Certificate of Appreciation for outstanding service in support of the 2016 Christmas mailing season

Internal Control Awareness Training; Certified