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- Dynamic Leader who offers a background in Multi-Site Retail / Business Operations, Start-Up / Turnaround Operations, New Stores / Remodels, New Business Growth, Team Building, Training / Development, Budget Administration, Profit / Loss, and Forecasting, and exhibits an ability to see the big picture in evolving markets.
- Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to achieve a significant competitive advantage.
- Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business / operational teams, sales professionals, vendors, and clients, and is recognized as an innovative change catalyst.
U.S. Zone Vice President LensCrafters in Macy s (2016 Present)
Capitalize on the opportunity to build a new brand of LensCrafters in Macy s, including handling planning and execution of financial budgets, as well as driving recruitment, training, and development initiatives across stores.
Successfully built a lucrative partnership with Macy s to continue to competitively grow the brand.
Led expansion of LensCrafters in Macy s stores across the U.S., opening 500 stores in three years.
Northeast Zone Vice President LensCrafters (2014 2016)
Utilized broad scope of industry knowledge toward directing 120 stores in the Northeast within a $260-million budget, including mentoring and managing a team of regional managers in over-delivering sales plan and profits.
Contributed comprehensive experience in proactively influencing brand on future initiatives and cultural shifts.
Successfully executed and supported key brand initiatives to boost profits.
Spearheaded high-associate engagement with outstanding brand experience.
Partnered with ODs and corporate teams to develop strategies to deliver sustained results.
Regional Manager ￨ Zone Vice President Sunglass Hut (2007 2014)
Maximized bottom-line performance by leading operations within a highly competitive New York City market, including developing and implementing business strategies and staffing and establishing Zone initiatives with nine Field Leaders with responsibility for profitably opening 250+ new locations in the Northeast within a 90-day period.
Reduced shrink to below 1.0%.
Doubled sales in three years to exceed $27 million.
Launched SGH first flagship location in New York City.
Opened 200 Sunglass hut stores in Macy s in a 90-day period in 2011.
Developed a new Loss Prevention Advisory Program in New York City.
Delivered sales results in year one and preceding two years, exceeding 10% comps.
Regional Sales Manager Sears Optical (2005 2007)
Drove business growth for aggressive New York and Xxxxxx markets by staffing all locations, recruiting and signing leases with multi-locations ODs, and building partnerships across brands for networking and increased sales.
Increased sales to comp highest in Zone back-to-back years.
Successfully selected as Zone One Sight Captain supporting the Northeast.
Chosen to train Northeast-based Regional Store Managers on new selling model (GULAC).
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Regional Coach ￨ Trainer Xxxxxx (2004 2005)
Strategically steered planning and execution of profit-generating training, development, and performance management efforts of four District Managers overseeing 46 stores and 450 staff, including mentoring and coaching staff in all business planning, recruitment, behavior-based interviewing, employee development, and communications.
Completed assessments of district strengths, monitored performance, defined improvement opportunities, delivered feedback to District Managers, and provided performance status reports for Regional Director staff.
Personally executed high-impact training programs to boost District Managers results.
Significantly enhanced business acumen, productivity, and results while reducing turnover.
Profitably realized short-term financial goals while positioning districts for long-term success.
National Program Manager Xxxxxx (2004)
Expertly directed training and coaching initiatives for nationwide Regional Directors, District Managers, HR, LP, Trainers, and Recruiters on best practices, new company programs and processes, and employee behaviors.
- Demonstrated sharp analytical abilities toward conducting daily surveys to track performance and reported field progress to a corporate team, and further accompanied Regional Directors and District Managers on field market trips while facilitating comprehensive planning sessions and tracking budgeted expenses.
Led training classes for 80 to 100 leaders for a new nationwide program rollout.
Developed and executed strategic best practices to significantly enhance productivity.
Designed performance tracking and measurement tools implemented across 280 nationwide stores.
District Manager Philadelphia, PA ￨ Xxxxxx (2001 2003)
Applied strong leadership talents toward developing and managing growth-focused sales planning and execution, including cost-effectively administering budgets, forecasting, and goal setting to attain critical business efforts, as well as reviewing store financial reports and presenting key performance results at monthly business reviews.
Developed district and store performance plans, performance tracking tools, and employee incentive contests.
Consistently exceeded revenue, shrink, and labor goals during three-year tenure.
Led start-up, turnaround, and growth operations in four districts totaling 48 stores.
Built and sustained productivity by training new sales managers on leadership techniques.
Reduced management turnover 50%, reduced shrink -1.5%, and increased regional staffing levels.
Field Sales Manager ￨ Area Manager New York ￨ Xxxxxx (1998 2001)
Played a vital role in developing and executing store-specific plans to drive revenue growth across the Northeast Zone in partnership with two Regional Managers and 20 District Managers, including mentoring and managing five District Managers charged with a high-volume New York City market to meet and / or exceed objectives.
Coached professionals participating in companywide programs, promotions, employee relations, and time management, along with presenting valuable marketing and merchandising strategies to 100 Field Managers.
Recognized for job excellence with promotion from Area Manager to Field Sales Manager.
Boosted results via targeted marketing and development of merchandising plans for 400 stores.
Field Leadership Development ￨ Management ￨ Interviewing ￨ Merchandising Blockbuster Video
Franklin Covey Time Management ￨ Wicklander LP Interviewing ￨ MOHR Learning Multi-Unit Management
Microsoft Office ￨ Microsoft Windows ￨ Lotus Notes ￨ PDA Planning Software ￨ Palm OS ￨ Basic Optics (Luxottica)
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and can offer cross-functional experience in Multi-Site Retail / Business Operations, Start-Up / Turnaround Operations, New Stores / Remodels, and New Business Growth. I am also well-versed in Team Building, Training / Development, Budget Administration, Profit / Loss, and Forecasting, among other areas.
To complement my background, please note that I completed professional training in Franklin Covey Time Management, Wicklander LP Interviewing, and MOHR Learning Multi-Unit Management, as well as development in areas of Field Leadership, Management, Interviewing, and Merchandising.
A sampling of my job history includes my role as a Regional Manager / Zone Vice President for Luxottica Retail where I maximized bottom-line performance by leading operations within a highly competitive New York City market for Sunglass Hut. Within this role, I successfully developed and implemented business strategies, along with staffing and establishing Zone initiatives with nine Field Leaders with responsibility for profitably opening 250+ new locations in the Northeast within a 90-day period.
A sampling of my achievements with Luxottica Retail includes:
Reducing shrink to below 1.0%.
Doubling sales in three years to exceed $27 million.
Launching SGH first flagship location in New York City.
Opening 200 Sunglass hut stores in Macy s in a 90-day period in 2011.
Developing a new Loss Prevention Advisory Program in New York City.
Delivering sales results in year one and preceding two years, exceeding 10% comps.
[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my job history, please kindly refer to my enclosed resume for additional experience.
I look forward to hearing from you, and thank you in advance for your careful consideration.
Yyyyyy x. yyyyyy
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