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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Versatile, results-oriented Administrative Operations Leader with 20+ years of experience in leadership roles within a variety of industries. Advanced experience in leading customer service and operations logistics along with steadfast listening skills which provide a valuable asset/tool to clients and ensures high productivity levels. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with internal/external teams.


Key Competencies

Operations Management Workflow/Process Improvement Customer Service/Support

Attention to Detail Decision Making/Planning Complex Problem Solving

Time Management Inventory Management SAP Business One (ERP) Microsoft Office Suite


Professional Experience

Entrepose Services/ABO Supply, Houston, TX January 2013-September 2017

International Purchaser

  • Directed day to day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and operational revenue
  • Generated purchase orders on behalf of vendors, obtained bid proposals, and reviewed inventory requisitions for both products and services
  • Worked closely with both internal and external teams, negotiated vendor contracts, and monitored incoming shipments to ensure accuracy
  • Identified and addressed customer inquiries, provided customers with updates in regard to delivery schedules, and reviewed manifests, invoices, and order forms


Titus Investigations, Houston, TX November 2006-June 2012

Office Manager

  • Managed office logistics which centered on generating call logs, scheduling appointments, booking travel, and documenting expenses
  • Utilized superior communication and interpersonal abilities to successfully build rapport with both new and existing clients along with processing customer account payments
  • Supported administrative tasks which included updating customer files, implementing standard operating procedures, and handling accounts payable/receivable functions


Weatherford International, Houston, TX February 2000-May 2003

Administrative Assistant/International Quotations Specialist

  • Coordinated both administrative and international logistics within the organization which included booking appointments for the management teams, monitoring projects, updated executive calendars, and scheduling weekly team meetings
  • Developed order quotes and entered purchase orders for international affiliates along with reviewing order to ensure inventory quantities are available
  • Addressed inquiries by both customers and suppliers, processed order changes/cancellations, and assisted with special projects when needed


Additional Professional Experience Includes: Accounts Payable/Sales Assistant, Bass Computers (1997-2000)



Diploma, Medvance Institute, Houston, TX

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