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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing sales/financial forecasting, diffusing escalated client service situations, and coaching/training staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, clients, and members of executive management.


Key Competencies


Account Management Healthcare Business Development Relationship Management

Client Retention Process Improvement Increasing Brand Awareness Sales Forecasting

OSHA/HCFA Regulations Territory Management Market Tool Development


Professional Experience

Florida Hospital, Kissimmee, FL August 2016-Present

EMS Market Strategist

  Direct day to day business development and sales logistics within a fast-paced environment with a focus on increasing productivity and revenue levels

  Design and implement innovative operational strategies, work closely with local hospitals and EMS providers, and complete detailed quality/performance reviews with local EMS agencies

  Monitor compliance with standards related to the Healthcare Financing Administration and the Occupational Safety and Health Administration in addition to leading disaster preparedness logistics

  Identify and correct inefficiencies within the emergency department which resulted in improved metrics, act as a liaison between the hospital and third-party agencies, and play a lead role in supporting business development projects


Orland Health-Arnold Palmer Mobile PICU January 2016-Present

EMT Basic

  Provide medical services to individuals within the community in addition to assisting a Nurse and Respiratory Therapist with high-risk patients

  Assist with medical procedures within critical care environments, ensure internal best practices are followed, and safely operate an emergency vehicle


Lake EMS, MT. Dora, FL 2007-Present


  Cared for individuals experiencing emergency medical situations which requires obtaining vital signs, providing life-saving interventions, and managing wounds/fractures

  Monitor patients for changes in medical status, obtain vital signs, assist in training new hires, and document patient care


Additional Experience Includes: CCT-EMT Basic, Kanawha County Ambulance, 2005-2007

Education & Community Involvement


MBA, Healthcare Management, Capella University, June 2018

Bachelor of Science, Healthcare Administration, Capella University, March 2016

Program Advisory Committee Member, Concorde Career College, 2015-Present

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