• Dynamic Leader who makes sound decisions to reflect positively on highly efficient administrative / business operations in alignment with a comxxxxxxny s vision, value, and goals, and who offers experience across multiple industries.
• Ambitious Self-Starter who has been recognized for a solid job performance with Employee of the Month honors.
• Excellent Communicator who develops synergistic relationships with C-level executives, cross-functional administrative / business professionals, vendors, and customers; who excels in fast-xxxxxxced autonomous and collaborative work environments; and who leads staff by example and with integrity to attain comxxxxxxny objectives.

• Capitalized on the opportunity to lead forward-thinking administrative operations, including coordinating and managing fast-xxxxxxced daily front office initiatives, as well as handling logistics in the ordering and scheduling of trucking comxxxxxxnies for efficient transportation of fabricated steel for ongoing projects to meet and / or exceed goals.
• Utilized broad scope of industry knowledge toward handling accounts xxxxxxyable / receivable, invoicing, and filing efforts.

  Coordinated quality reviews of welders, including time cards, vacations, sick leave, and training.

  Expertly input steel fabricating in a complex computer database using Structural Material Manager.

• Strategically steered daily front office and back office operations, including managing a high-volume member database, addressing member issues, scheduling and invoicing for room rentals, and updating monthly office reports.
• Addressed member issues, followed up with members after events, and called new members to update data for reports.

  Served as a proactive liaison between Chamber and Ambassadors while serving as a Chamber secretary.

  Proactively resolved issues in After Hours Network, Membership 101, and five Weekly Networking Meetings.

• Maximized bottom-line performance by generating new client contacts for agents via telephone and / or in-person visits, including scheduling results-focused new policy holder meetings with agents to drive ongoing business profits.
• Ensured seamless administrative processes by entering data on key client s history on what policies were purchased.

  Generated month-end Microsoft Excel reports and reported results to agents.

• Spearheaded solutions-driven safety initiatives, including managing the comxxxxxxny s first-ever Safety First program implemented by operations of TRI Vantage, LLC and OSHA and training, mentoring, and managing a resourceful team on program structures, as well as evaluating staff in monthly safety meetings and warehouse and office inspections.
• Offered sharp analytical abilities toward handling accounts xxxxxxyable / receivable, returns, credits, and ordering processes.

  Recognized for job excellence with rapid promotion to Branch Coordinator of Safety.

  Established a No Incident Safety Program to achieve zero branch injuries for one year.

  Coordinated popular annual open houses and marketing programs for new product camxxxxxxigns.

• Played a vital role in addressing customer issues regarding product defects, including handling returns and refunds.
• Led administrative support for teams, including Sales, Operations, and Executive staff, as well as coordinating and managing domestic and international travel, maintaining calendars, planning events and meetings, and updating files.

  Efficiently prexxxxxxred monthly sales reports for team and leadership presentations at monthly meetings.

Bachelor of Science in Business Administration Community College of Xxxxxx County

CPS ￨ CAP Certification Administrative Office Professional Certification

Continuing Education Business Administration, Women in Business University

Blood Drive Coordinator ￨ American Red Cross Volunteer ￨ VA Hospital Volunteer ￨ Wounded Warrior Project Volunteer