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Bobbi Thompson 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com
Entry-Level IT Candidate
Networking ~ Administration
Profile
New Graduate with Associates of Applied Science in CIS System Administration/Networking
Comprehensive studies ranging from Microsoft Windows Operating Systems Professional Administration, Networking Essentials CISCO 1/CISCO 2/CISCO 3/CISCO 4, Fundamentals of Personal Computer Security, and Computer Assembly and Testing through Microcomputer Components, Introduction to the UNIX Operating System, Novell NetWare Networking & Administration, Microsoft Windows Server, Linux System and Network Administration, Implementing Windows Directory Services, and Cultural Diversity/Global Awareness
Adept in rapidly learning and mastering new technologies
Numerous years of valuable experience in customer-focused, service-oriented environments requiring strong communication, consultation, interpersonal relation, workflow management, scheduling, phone handling, and problem solving skills
Consistently focused on meeting client needs and delivering world-class service
Able to prioritize, coordinate and manage projects to meet critical deadlines and performance goals
Solid background in supervising and coaching employees; equally effective in independent, leadership and collaborative teamwork roles
Education
AAS, CIS System Administration/Networking, Pima Community College; Dec 2016
GPA: 3.82
Employment Background
Shift Supervisor, Breugger's Bagels - Tucson, AZ 2014-Present
Effectively supervise staff to ensure achievement of operational objectives
Provide superior service in filling customer orders, resolving issues and processing transactions
Entrusted with managing high volumes of cash as well as closing shop.
Cook/Dishwasher, State of Arizona (Perryville) - Goodyear, AZ 2012
Efficiently prepared/cooked quality food and operated equipment as well as maintained stock
Caller, Parker's Consulting LLC - Tucson, AZ 2010-2011
Developed skills in communicating with diverse populations; included contacting voters in support of presidential election as well as calling business client customers to conduct service quality surveys
Waitress, Tens Show Club - Tucson, AZ 2008
Consulted with customers on daily specials and menu items and efficiently served food and beverage orders; additionally handled cash
Teacher Assistant, Little Angels Learning Center - Tucson, AZ 2007-2008
Demonstrated strong leadership and interpersonal relation skills in teaching children and promoting appropriate behavior; concurrently scheduled and facilitated weekly activities
Hostess, International House of Pancakes, LLC - Tucson, AZ 2005-2006
Presented positive company image and provided quality service in greeting customers, processing cash transactions and filling orders
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