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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
SSN: xxx-xx-xxxx
Country of Citizenship: United States
Position Title: Health Insurance Specialist (Program Oversight)
Vacancy Announcement: CMS-GH-ST-0000 xxxxxx xxxx , xxxx , xxxxx 00000056
Core Competencies
United States Public Health Service (USPHS), Clinical Activity Leadership, Personnel Management, Pharmacy/Laboratory/Radiology/Mammography Department Management, Budget Development/Administration, Cost Center Management, Procurement System Management, Personnel Recruitment, Records Management, Community Relations Development, Internal Review System Development, Regulatory Requirements Compliance, Policies/Procedures Updates, Development, Evaluation, Implementation, Contract Administration, Operational Requirements Development, Program Oversight Strategies, Report Assessment, Program Documentation, Legislative Familiarity
Professional Experience
October 2016 - Present
Federal Bureau of Prisons
Health Resources and Services Administration (HRSA)
Associate Adm. Bureau of Primary Health Care, Detailed to BPMP, Prison Health Services
Federal Correctional Institution
Danbury, CT
Hours Worked per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Assistant Health Services Officer
Effectively steer work performance of 12 contract staff personnel while overseeing 16 clinical activities involving multi-disciplinary team contributors; also manage operations of the Pharmacy, Laboratory and Radiology/Mammography Departments. As Cost Center Manager, hold comprehensive responsibilities for preparing estimates as well as administering annual budgets and contracts, and continually monitor expenditures and reallocate funds on a daily basis, as needed. Diligently manage procurement system to ensure maintenance of adequate stocking levels of medical/surgical/dental/pharmaceutical supplies.
Drive Human Resources-related activities and various personnel processes/procedures that align with USPHS and Office of Personnel Management, and adhere to ACA/Program Review/other regulatory agencies; manage personnel recruiting activities, oversee records concerning Leaves of Absence and ensure that staff is continually apprised of all training opportunities. Also developed internal review system to assure compliance with ACA and Joint Commission standards as well as those of other regulatory groups/agencies.
Page 1 of 6
Yyyyyy x. yyyyyy Page 2 of 6
Regularly utilize strengths in developing/maintaining excellent , collaborative relationships with local hospital and medical center personnel to ensure provision of crucial medical care. In role as administrative officer for health services, reply to administrative remedies/congressional inquiries for health services; also serve as Acting Associate Warden of Operations and Programs.
During tenure in position at FCI Danbury was successful in activating a Federal satellite facility and completing a comprehensive contract for facility; also oversee $2M budget for providing care, including hospitalization, medical supplies, outpatient/inpatient care and surgery, for inmates who are released to community correctional facilities. Additional assignment duties include service as Co-Chair of the Affirmative Employment Program, member of the Nursing Continuing Education/SABA Workgroup, Institutional Duty Officer and Recruiter.
June 2015 October 2016
Federal Bureau of Prisons
Health Resources and Services Administration (HRSA)
Associate Adm. Bureau of Primary Health Care, Detailed to BPMP, Prison Health Services
Federal Correctional Institution
Herlong, CA
Hours Worked per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Assistant Health Services Officer
Successfully directed 12 staff activities of multi-disciplinary healthcare providers as well as work performance of three contract staff members; responsibilities also included managing the Pharmacy, Laboratory and Radiology Departments. As Cost Center Manager prepared funding estimates and oversaw comprehensive annual medical budgets/contracts; monitored expenditures and reallocated funds on daily basis. Was responsible for procuring materials to ensure adequate supply levels. Administered comprehensive medical budgets, contracts and monitored expenditures and reallocated funds on a daily basis.
Additionally held multiple Human Resources-related responsibilities for initiating an array of personnel procedures relative to USPHS and the Office of Personnel Management; insightfully recruited personnel, maintained all records related to Leaves of Absence and ensured that staff members were continually updated regarding training opportunities. Also developed various internal review systems and updated all policies/procedures to ensure compliance with standards of ACA, Joint Commission and other regulatory/higher agency authorities. Worked with local hospital and other medical centers to assure good relations in support of providing highest levels of medical care. Took lead in replying to administrative remedies and any congressional inquiries regarding health services.
In this assignment was successful in saving radiology $90,480 annually by eliminating contract x-ray program and converting program into position filled by a civil service employee; also completed comprehensive contract for facility and managed $2M budget providing materials and services for inmates released into community correctional facilities.
Yyyyyy x. yyyyyy Page 3 of 6
Other involvements during this assignment included membership in the Nursing Continuing Education/SABA Workgroup.
August 2013 June 2015
Federal Bureau of Prisons
Health Resources and Services Administration (HRSA)
Associate Adm. Bureau of Primary Health Care, Detailed to BPMP, Prison Health Services
Federal Correctional Institution
Berlin, NH
Hours Worked per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Senior Supervisory Program Management Officer
Skillfully led 13 clinical staff activities of multi-disciplinary team of healthcare professionals and oversaw Pharmacy, Laboratory and Radiology Departments; additionally was Cost Center Manager with responsibilities for preparing estimates as well as administering annual budget while overseeing procurement activities to assure adequate supply levels of medical, surgical, dental and pharmaceutical supplies. Also administered contracts, monitored expenditures and reallocated funds daily.
Was responsible for initiating various personnel procedures that aligned with USPHS and Office of Personnel Management, and developed internal review systems that complied with ACA, Program Reviews, Joint Commission and other regulatory groups/agencies. Taskings included recruiting new staff, maintaining all records related to Leaves of Absence and assuring that personnel were kept apprised of available training opportunities. Successfully maintained excellent community relations with local hospital as well as other medical centers to ensure provision of crucial medical care, and served as the health services Administrative Officer in replying to administrative remedies as well as any related congressional inquiries.
During tenure in assignment was important contributor to the facility Health Services Department receiving 100% compliance rating on the Initial American Correctional Accreditation in May 2014 and a rating of Good on the first Program Review in August 2014. Utilized subject matter expertise in streamlining inmate re-entry processing to include it during Receiving/Discharge Process as well as declination of HIV testing.
February 2012 August 2013
Federal Bureau of Prisons
Health Resources and Services Administration (HRSA)
Associate Adm. Bureau of Primary Health Care, Detailed to BPMP, Prison Health Services
Federal Correctional Institution
Berlin, NH
Hours Worked per Week: N/A
Salary: N/A
Supervisor: N/A Phone: N/A May Contact: N/A
Program Management Officer/Northeast Regional Assistant Health Systems Specialist
Served as Acting Health Services Administrator with comprehensive responsibilities in directing work performance of nine clinical staff personnel to assist in establishing operations at Berlin facility between December 10-28, 2012.
Yyyyyy x. yyyyyy Page 4 of 6
As System Specialist was tasked with attending management meetings, planning/leading meetings as directed by the Health Services Program Statement, responding to various administrative inquiries and managing administrative medical concerns of health services department; also was one of two collectors for the Drug Free Workplace program and ensured that newly-committed inmates were informed of access to care services during Admission and Orientation (A&O).
Authored multiple written memoranda in response to inquiries from inmates, families, attorneys, federal government officials including members of Congress, representatives of foreign governments and the Bureau of Prisons executive staff. Successfully mitigated/remediated various issues among physicians, staff, inmates and other internal/external sources.
Administratively was responsible for analyzing financial information and reconciling/monitoring funds, while serving as Acting Cost Center Manager to procure needed supplies/services and oversee a $2M budget for supporting needs of inmates released to community correctional facilities. Also participated in Operational Reviews as internal audit activities for institutions requesting assistance within Region, and as member of Review and Audit Team identified 33 significant/39 minor health system administrative/regional/program deficiencies at metropolitan correctional center.
Expertly organized Health Services Administrative Regional Reports on quarterly/annual basis for Regional Director, assisted during annual inventory of Central Clinic accountable property items and facilitated influenza vaccination activities for the Federal Bureau of Prison employees. During assignment was successful in developing tracking program for Regional Office that analyzed data from the BEMR reconciliation program; also developed schedule for Regional Federal Prisons Institutions that was utilized for on-going audits that ensured continual readiness for Program Reviews and ACA within health services. Additionally played critical role in ensuring that clinical/administrative staff personnel had access to the national CD/Health Service Administrator conference on the Bureau of Prisons NERO website in order to receive CME/CE credits.
Education/Certification/Training
Capella University
Ph.D, Emergency Management; currently pursuing
GPA: N/A
Semester/Credit Hours: N/A
University of Phoenix
Master of Science, Health Service Administration and Informatics, 2010
GPA: N/A
Semester/Credit Hours: N/A
Columbia College of Missouri
Bachelor of Arts, Criminal Justice Administration, 2005
GPA: N/A
Semester/Credit Hours: N/A
Yyyyyy x. yyyyyy Page 5 of 6
CPR/AED BLS, 2017
Health Services Administration/Clinical Director Training, 2016
Principals of Leadership II, 2016
Contracting Officers Representative II/I, 2016
Federal Government Purchase Card Approving Official, 2016
Principals of Leadership I, 2015
Instructor Skills, 2013
Globally Harmonized System, 2013
Green Procurement Certification, 2012
Correctional Training Program Phase 2, 1999
Professional Affiliations
National Association of Professional Women (NAPW), 2013-Present
HSPAC, 2012-Present
USPHS Red Dog, 2013
Commissioned Officers Association, 2016-Present
The American Correctional Association, 2016-Present
MOAA, 2012-Present
BCOAG, 2012-Present
Awards/Commendations
Air Force:
USAF Achievement Medal, x2, 1993, 1994
Air Force Outstanding Unit Award, x2, 1992
NCO Professional Education Graduate, 1995
Air Force Training Ribbon, 1991
USAF Good Conduct Medal, x2, 1992, 1993
Air Force Overseas Ribbon-Short Tour, 1994
Air Force Longevity Service Award, 1998
National Defense Service Medal, 1998
USPHS:
Presidential Unit Citation, 2015
Commissioned Corps Training Ribbon, 2012
Regular Corps Ribbon, 2012
Other Awards:
Supervisor of the Quarter, 2015
Letter of Appreciation, 2012
Yyyyyy x. yyyyyy Page 6 of 6
Presentations
Oral Presentation/Power Point Presentation. Infectious Disease and Hand Hygiene Annual Refresher Training for the Bureau of Prisons, August 2013-Current
Oral Presentation. Institution Admission and Observation of inmates to the facility, Weekly presentation to inmate population, FCI Berlin, FCI Herlong, and FCI Danbury August 2013-Current
Oral Presentation/Power Presentation. Emergency Medicine and First Aid Annual Refresher Training for the Bureau of Prisons, August 2013-Current
Civic/Community/Volunteer Involvements
Volunteer, Humane Society, 2014-2015
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
SSN: xxx-xx-xxxx
Country of Citizenship: United States
Position Title: Health Insurance Specialist (Program Oversight)
Vacancy Announcement: CMS-GH-ST-0000 xxxxxx xxxx , xxxx , xxxxx 00000056
I am currently exploring a career opportunity in providing Program Oversight as a Health Insurance Specialist, and believe I can make a positive contribution to your bottom-line performance. To acquaint you with my background, I am submitting my resume for review. In advance, I thank you for your time and consideration.
As demonstrated on the attached resume, I have built an outstanding career with the Federal Bureau of Prisons in providing exceptional health services and care for inmate populations at facilities in Danbury, Connecticut, which is my current assignment, as well as Herlong, California, and Berlin, New Hampshire. In these assignments I have been tasked with overseeing multi-disciplinary healthcare providers and managing the work performance of staff personnel as well as directing operations of the Pharmacy, Laboratory and Radiology Departments. In all of these assignments I have served as Cost Center Manager, with responsibilities for developing funding estimates and overseeing medical budgets and contracts while managing expenditures and funds on a daily basis. I perform all needed procurement activities to ensure the maintenance of adequate supplies of all needed medical supplies.
Additionally I managed(d) multiple Human Resources-related duties including recruiting, maintained crucial records and documentation, and continually ensure(d) that all staff personnel were apprised and updated regarding training opportunities.
Complementing this, I am currently pursuing my Doctorate in Emergency Management, and hold a Master of Science, Health Service Administration and Informatics, and a Bachelor of Arts in Criminal Justice Administration. I have participated in multiple professional development courses and training activities and have been recognized on numerous occasions for my outstanding performance and contributions; I have also delivered a number of relevant oral and PowerPoint presentations on various health-related subjects.
I am eager to discuss how my qualifications uniquely match your needs, and look forward to interviewing with you in the near future.
Professionally,
Yyyyyy x. yyyyyy
Attachment
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