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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Process Improvement | Quality Control | Workflow Optimization


Profile of Qualifications


         Results-driven leader possessing over 15 years of professional experience directing daily operations within fast-paced environments.

         Continually regarded for the ability to meet and exceed production goals.

         Skilled in building, training and managing high-performance teams dedicated to maintaining quality control and providing exemplary service.


Key Accomplishments


         Recognized for implementing innovative process improvement strategies to significantly boost efficiency across an underperforming department (Metal Craft).

         Improved efficiency by implementing help chain ticket system to flag jobs encountering difficulty and rapidly escalating issues (Metal Craft).

         Led complex relocation project of St. Paul to Minnetonka array catheter manufacturing operations; facilitated all aspects of project and ensured strict adherence to timelines (St Jude Medical).

         Leveraged strong organizational abilities to manage preventive and unscheduled maintenance of 3,500 tools, fixtures and pieces of equipment across four buildings (St Jude Medical).

         Improved workflow efficiencies and advanced on-time performance from 90% to 99% (St Jude Medical).

         Succeeded in launching Array catheter production line, mobilizing aligned production resources and maintaining strict adherence to FDA, QSR, ISO and GMP compliance (St Jude Medical).

         Reduced throughout cycle time by 23% by implementing Lean Manufacturing and Orange Belt methodologies (St Jude Medical).


Key Areas of Expertise


   Operations Management

   Strategic Planning

   FDA, QSR, ISO13485 Compliance

   Business Process Improvement

   Leadership & Development

   Root Cause Analysis

   Kaizen, 5S & Lean Manufacturing

   Quality Control

   Workflow Optimization


Professional Synopsis


Metal Craft, Elk River, MN 2016-2018

Production Manager

         Leverage strong leadership abilities and industry expertise to streamline existing operations, optimize use of available resources and significantly turn around underperforming department.

         Direct day to day operations of 30 team members; focus heavily on individual performance, achievement of production goals and reduction of disciplinary issues.

         Devise individualized development plans to foster a positive environment and encourage employee retention.

         Heavily involved in team building initiatives; responsible for hiring and training individuals to improve overall productivity.

         Maintain open lines of communication between first and second shift teams; relay pertinent information to appropriate parties.


St. Jude Medical (Endocardial Solutions), St. Paul, MN 1998-2015

Equipment Maintenance Sr. Supervisor / Manufacturing Tech Services Manager (2011-2015)

         Recipient of merit-based promotion due to strong leadership skills.

         Fulfilled critical leadership position responsible for overseeing technical maintenance operations of multi-million-dollar production equipment inventory.

         Maintained utmost quality control throughout all day to day operations; closely monitored team performance and implemented strategic plans to drive productivity.

         Utilized strong organizational abilities to create detailed incident reports.

         Closely reviewed existing processes and performed root-cause analysis to reduce labor costs, optimize use of available resources and minimize downtime.


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


St. Jude Medical (Continued)

Manufacturing Supervisor (1998-2011)

         Assumed key leadership position responsible for maintaining quality control while overseeing production operations within a fast-paced environment.

         Utilized Lean Manufacturing, Six Sigma and Kanban processes to continually increase efficiency and meet production objectives.

         Conducted in-depth reviews of employee performance; implemented individualized action plans to boost productivity as necessary.

         Demonstrated strong interpersonal skills while reporting pertinent information within CAPA Board and Quality Management Review meetings.

         Ensured utmost quality control; served as department representative throughout ISO, FDA and external audits.

         Filled critical role as manufacturing SME; succeeded in implementing Great Plans and ERP systems.


Education & Professional Development


Bachelor of Arts in Biology & Psychology, Minor in Chemistry, University of Minnesota, Twin Cities, MN

Supervision Training Program, Employers Association

AAMI Quality System Requirements and Industry Practice

Training: Six Sigma Green Belt | Infor EAM Site Manager | The Adaptive Manager | Situational Leadership

St. Jude Medical



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