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- Top Performer who boasts above-average career results, and who can make decisions to reflect positively on IT operations in alignment with a company s vision, value, and goals to win and grow new accounts, expand a client base, attain a significant competitive advantage, and consistently develop new business on a global level.
- Visionary Professional with commendable accomplishments across global pre-sales initiatives, and who can rise above challenges to increase revenue, streamline processes, and drive winning outcomes for technology business.
- Out-of-the-Box Thinker who improves organizational effectiveness via leadership that aligns with business processes and infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility.
- Excellent Communicator who builds and sustains synergistic relationships with globally based senior-level management, IT / business professionals, and clients / customers; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to achieve IT objectives.
Advisor ￨ Solution Architect
Capitalize on the opportunity to lead forward-thinking advisement and solutions architecture for an Oracle Advanced Support organization, including leading scope of level efforts while working with sales to create Statements of Work.
Support database, eBusiness, and middleware upgrades and migration to on-premise or Cloud, and support datacenter migrations; virtualization using OVM; and benchmarking of performance on Exadata, Exalytics, and ODA machines.
Demonstrate solid communication and interpersonal relations talents toward comprehensively assisting customers with performance assessments on Exadata, Exalytics, eBusiness, and Fusion Middleware Technologies to meet goals.
Implemented Oracle VPD for implementing role-level security efforts.
Served as a trusted advisor providing innovative solutions to migrate to Cloud services.
Collaborated in implementing and supporting technologies (e.g. eBusiness, OBIEE, Dataguard, OEM, DB RAC).
Technical Manager Corporate Systems
Strategically steered corporate systems initiatives for the world s largest and most respected telecommunications company, including serving as a trusted advisor and strategic partner to a senior-level leadership team, business users, and clients by aligning IT ERP and OBIEE reporting infrastructure and service delivery with key business needs.
Drove improvements in IT infrastructure and support services, including offshore and vendor managed services, server availability, and network and storage operations while adhering to schedules, workplaces, and requirements.
Directed a top-performing team of 14 tasked with designing applications and integrated systems as necessary.
Secured management endorsement for leading a successful Oracle eBusiness Suite upgrade.
Designed security framework and implemented SOX on all Supply Chain applications and databases.
Actively implemented financial modules on an existing Oracle eBusiness Supply Chain infrastructure.
Led high-availability of a three-node Oracle RAC database, three App-Tiers, and two disaster recovery sites.
Led three full lifecycles and Oracle ERP implementation for advanced Supply Chain, Finance, and iModules.
Implemented a disaster recovery strategy for Oracle eBusiness and OBIEE application to support infrastructure.
Implemented security strategy using Oracle Identity Manager for assigning responsibilities to App and DB users.
Implemented OBIEE supply chain analytics for DSL and ATT U-Verse ordering system, inventory, and financials.
Achieved annual hardware savings of 30% by implementing NetApp Agile infrastructure, and further replaced storage hardware in 20 development and QA environments of 10TB each in size with NetApp IP-based NAS storage.
Oracle Practice Manager
Utilized broad scope of industry knowledge toward leading 11+ professionals while driving IT strategic planning, portfolio management, enterprise architecture, and IT governance, as well as workforce planning and key scheduling.
Spearheaded new business development and sales by providing solutions recommendations to clients C-level executives while ensuring alignment of technology with needs of business, providing implementation strategy, planning and defining the architecture, managing designs, and negotiating and managing related vendor relationships.
Directed six client projects to successful on-time completion while managing budgets and prioritizing core staffing.
Improved overall processes while lowering operating and labor costs.
Successfully improved reliability and availability of database and applications.
Delivered rapid incident management and resolution during critical system outages.
Increased enterprise uptime by converting a standalone database to a two-node RAC database.
Served as a valued member of the firm s senior management team to establish the firm s IT vision.
Implemented SLAs and efficiently managed the ticket system for an on / offsite 24x7 support model.
Collaborated with senior-level management while providing essential IT support in new and existing initiatives.
Led three full lifecycle implementations, upgrades, integrations, and maintenance of Oracle eBusiness applications of banking, real estate, and pharmaceutical clients with operations in the UK, U.S., France, and Canada.
Team Lead Support Services
Played a vital role in driving the company s IT operations while implementing and integrating system and technology initiatives that enabled the organization to achieve its goals while establishing and enforcing objectives.
Delivered comprehensive workforce planning and scheduling, as well as performance management and monitoring.
Successfully developed and launched lucrative new service offerings.
Implemented Oracle RAC for critical applications and developed use cases for initiatives.
Identified emerging information technologies (e.g. Single Sign-On, Oracle Dataguard, and GoldenGate.
Master of Science in Computer Science & Management
Bachelor of Technology in Electronics & Instrumentation
Oracle Database Administrator Certified Professional
ITIL Foundation IT Service Management ￨ QMS Six Sigma Green Belt
Oracle eBusiness Suite ￨ Cloud Services ￨ PaaS ￨ IaaS ￨ DBaaS ￨ OBIEE ￨ Oracle RAC ￨ Oracle Data Guard ￨ Oracle TDE
Oracle IDM ￨ Oracle SOA ￨ Oracle Exalytics ￨ Oracle Exadata ￨ ODA ￨ OTM ￨ Demantra ￨ OVM ￨ Voltage ￨ Vertex
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