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The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

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Yyyyyy x. yyyyyy

400 E. 48 Street-Odessa, TX 79762


Office Administration ~ Customer Service ~ Operations Support




  Enthusiastic team player offering several years of experience in customer-focused, service-oriented industries, with specialization in reception, front desk and administrative/office operations

  Sharp business acumen, with experience spanning customer service, sales support, invoicing, purchase orders, cash handling, and insurance claims through document production/processing, information systems/records management, inventory control, and multi-line phone systems

  Solid background in office technologies, with proficiency in MS Office (Word/Excel/PowerPoint) and 10-key by touch; includes database administration/data entry and spreadsheets; type 60 wpm

  Effectively prioritize, organize and manage workflow to optimize productivity and meet deadlines

  Consistently deliver world-class customer service, with commitment to ensuring satisfaction

  Strong communication and interpersonal relation skills, with ability to productively interface and collaborate with all business stakeholders

  Talent for rapidly adapting skills and acquiring new knowledge illustrated by background in diverse industries and professional roles


Professional Experience


Inventory Associate, Wal-Mart 2014-2015

  Efficiently scanned new freight for multi-department processing and distributed to Stockers as well as maintained back rooms in compliance with safety, sanitation and operational standards


Receptionist, Viva Well Services 2011-2012

  Provided quality front-desk support, from greeting visitors and managing inbound phones to maintaining information systems and processing outbound communications

  Concurrently provided administrative assistance and project support to Safety Managers


Document Scanner, Total Health Care for Women 2009-2011

  Proficiently scanned high volume of patient chart information into computer as well as maintained files; additionally managed busy multi-line phone system


Customer Relations Representative, Motor City Suzuki 2007-2008

  Played key role in building customer loyalty by ensuring satisfaction with purchase and experience; included answering phones as well as conducting outbound calls

  Collaborated with sales team to ensure achievement of aggressive monthly sales goals


Receptionist, All American Collision Center 2006-2007

  Effectively managed wide range of front office/reception functions supporting productive business operations and quality customer servicing

  Demonstrated solid understanding of general accounting in invoicing customers, opening purchase orders and handling all cash transactions

  Effectively assisted Estimators in servicing new clients and called client insurance companies for coverage verification/information

  Maintained ongoing communications with clients to provide timely updates on vehicle status; additionally managed multi-line phone system


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