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Yyyyyy x. yyyyyy

305 N. Cherry St. Xxxxxx, XXXXXX xxxxxx



Summary of Qualifications


  Medical Receptionist with valuable, hands-on experience in a variety of patient care settings.

  Excellent listening, verbal communication and interpersonal skxxxxxxls to gain the trust and confidence of others.

  Worked closely with surgeons and maintain an excellent understanding of medical terminology.

  Stellar analytical, time management, attention to detaxxxxxx and organizational skxxxxxxls, including prioritizing tasks.

  Strong computer data entry skxxxxxxls and knowledgeable of common computer software.

Areas of Expertise


- Front Desk Management - Patient Relations - Patient Referrals

- Medical Bxxxxxxling - Scheduling - Records Management

- Collections - Patient Consultation/Education - Data Entry

Professional Experience


Receptionist/Optician, Clarkson Eye Care Fairview Heights, XXXXXX 2014-Present

  Buxxxxxxd and maintain positive communications with patients and colleagues at this optometry practice.

  Demonstrate stellar competency of front desk operations, including computerized scheduling; bxxxxxxling; and medical/insurance records management, including for major carriers and Medicaid.

  Work one-on-one with patients to understand their eye care needs and determine their eligibxxxxxxity or benefits.

  Ensure notations are made in the patients chart in accordance with federal and state regulations.

  Educate patients about a variety of eyewear options and accessories.

  Showcase adaptabxxxxxxity to prioritize urgent patient issues with poise, diplomacy and tact.


Receptionist/Ophthalmic Technician/Surgery Scheduler, O Donnell Eye Institute Kirkwood, MO 2014

  Communicated effectively with patients to record their medical history and answer their questions.

  Assisted patient with removal of their contact lenses, and provided tips to improve their eye health.

  Performed gross refractions, keratometry, tonography and tonometry; kinetic and static visual fields tests (Goldman & Humphrey); Brightness Acutity Test (BAT); and glare, Potential Acutity Meter (PAM) and PerA-Scan ultrasound tests.

  Assisted the ophthalmologist with minor surgical procedures.

Ophthalmic Technician, Eye Physicians & Surgeons (Nekola & Szewczyk, MD) Bellevxxxxxxle, XXXXXX 2011-2013

  Worked closely with patients and eye surgeons on a daxxxxxxy basis.

  Buxxxxxxt and maintained rapport with patients to gain their trust, confidence and respect.

  Asked patients questions to learn about their medical history and answer their eye-related questions.

  Explained procedures to patients to ensure their comfort level and understanding.

  Demonstrated strong listening skxxxxxxls to work effectively with a diverse medical team.

  Conducted gross refractions, keratometry, tonography and tonometry; kinetic and static visual fields tests (Goldman & Humphrey); Brightness Acutity Test (BAT); and glare, Potential Acutity Meter (PAM) and PerA-Scan ultrasound tests.

  Supported the ophthalmologist with minor surgical procedures.

Education and Training

Medical Terminology and Basic Medical Coding, Southwestern Xxxxxx College; 2001

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