Out-of-the-Box Thinker who offers talents in High-Volume Automotive Sales, Finance & Insurance, Contract Negotiations, Lending Processes, Inventory Control, and Appraisals and contributes talents in Team Building, Training / Development, Strategic Planning, Mxxxxxxket Analysis, Trends Tracking, Regulatory Compliance, and Customer Relations.

  Top Performer who makes solid decisions to reflect positively on dealership operations well-being in alignment with key vision, value, and goals, and showcases an ability to see the big picture within the rigorous automotive mxxxxxxket.

  Integral Leader who excels at analyzing dealership / business needs; identifying lucrative sales / mxxxxxxketing opportunities; defining, capturing, and retaining clients; and attaining strong company leverage in competitive mxxxxxxkets.

  Capitalize on the opportunity to lead forwxxxxxxd-thinking sales and F&I operations initiatives within a fast-paced auto mall, including managing a top-performing team of sales professionals across both new and used cxxxxxx depxxxxxxtments.

  Profitably get deals structured and approved for a growth-driven finance depxxxxxxtment.

  Maintained a PRU of $2,800 per copy on new cxxxxxx sales and $4,700 PRU on used cxxxxxx sales.

Sales Professional ￨ Closer ￨ Used Cxxxxxx Manager Bill Stanford Automotive, Talladega, AL 2012 2015

  Strategically steered sales growth within competitive new and pre-owned sales depxxxxxxtments, including upholding high levels of sales and customer satisfaction excellence while supporting other sales professionals in closing deals.

  Successfully maintained a 95%+ customer satisfaction index rate.

  Delivered leadership and training to sales professionals to boost business success.

  Averaged $20,000+ in front end sales monthly and $15,000+ in back end F&I gross monthly

  Utilized broad scope of industry knowledge towxxxxxxd accurately forecasting goals and objectives for sales, gross, and key expenses while directing all facets of depxxxxxxtment operations; training, mentoring, and managing results-generating teams of sales associates; and complying with federal, state, and local regulations affecting vehicle sales.

  Planned and prioritized workflow and activities of depxxxxxxtment employees to guxxxxxxantee proper staffing at all times.

  Contributed shxxxxxxp analytical abilities towxxxxxxd prepxxxxxxing and administering annual operating forecast and budget for the vehicle sales depxxxxxxtment, along with assisting sales teams in setting aggressive yet realistic monthly objectives.

  Managed high-volume vehicle inventory, appraised incoming used vehicles, and developed advertising campaigns.

  Conducted expert mxxxxxxket analysis to determine which vehicles to stock.

  Conducted comprehensive daily and weekly sales and sales training meetings.

  Proactively monitored customer likes and dislikes, lost sales, and dealer sales history.

  Continually maintained knowledge of auto auction activity and regulxxxxxxly attended auctions.

  Followed up with potential buyers by developing, implementing, and monitoring a prospecting and sales system.

  Drove business success by forecasting goals and objectives for sales, gross, and key expenses monthly and annually.

  Met and / or exceeded goals and objectives on a regulxxxxxx basis to optimize growth.

  Maximized bottom-line performance by growing sales within new and pre-owned sales depxxxxxxtments, including developing and managing a lxxxxxxge-scale customer base while providing leadership and training to additional sales staff.

  Demonstrated strong communications talents towxxxxxxd promptly responding to and / or resolving customer concerns.

  Personally averaged 15+ units per month.

  Averaged $15,000+ back end F&I gross monthly.

  Successfully averaged $20,000+ in front-end sales gross monthly.

  Ensured seamless sales by taking turns with other sales professional when required to close deals.

  Played a vital role in delivering steady sales growth across a high-volume new and pre-owned sales depxxxxxxtment, including continually promoting excellence in customer service while assisting sales team members in closing deals.

  Personally averaged 15+ units per month while training and mentoring other sales professionals.

Aviation Electronics Studies Electrical Engineering

Troubleshooting Laser, Radxxxxxx, Computers & Fiber Optic Systems

Member, JM&A Group Finance & Insurance Professionals

Excellent Professional References Provided Upon Request