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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced General Manager with 20+ years of experience in high-stress environments along with a strong background managing both traditional and flex car wash facilities. Experienced in supervising cross-functional teams, implementing comprehensive standard operating procedures, improving sales/customer retention levels, and managing large commercial properties. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, vendors, co-workers, and members of management
Key Competencies
Operations Management Car Wash Equipment/Tools Strategy Development Staff Management/Recruiting |
Property Management DRB Systems/Car Wash POS Permitting Regulations Contract Negotiation |
Customer Service/Retention Attention to Detail Business Development Accounting Best Practices |
Professional Experience
KBCW Car Wash 2011-2016
General Manager
Directly managed the start-up and daily management of a successful organization with a focus on increasing productivity, efficiency, and revenue
Oversaw both human resources and financial operations such as obtaining financing, completing permit applications, recruiting staff members, and providing individualized training to new employees
Played a lead role in the development and implementation of standard operating procedures which has resulted in achieving sales growth of over 20% and maintaining up to a 11% increase on yearly car count growth
AML Management & Leading 2003-2011
Leasing and Property Manager, Commercial (2006-2011)
Property Manager, Residential and Property (2003-2006)
Coordinated large-scale real estate transactions which included managing the sale of a 1.28 acre property to a hospital for above asking price in addition to successfully leasing a property that hadn t been leased in 8 years
Utilized superior attention to detail in order to review real-estate contracts/leases which resulted in identifying owed rent amounting to over $150,000
Led the negotiation and successful sales of a property with 11 owners which required fostering positive rapport with each owner and the prospective buyer
Sardis Road Amoco 1996-2003
General Manager
Opened and managed a successful convenience store/automatic car wash which included purchasing land, overseeing building design and development, and obtaining an appropriate franchise
Maintained a keen knowledge of federal licensing/permitting requirements, recruiting and hired staff members prior to opening, and handled inventory purchasing
Designed and implemented comprehensive customer service/sales best practices which resulted in superior customer retention levels and an increase in sales fro $0 to over $60,000 monthly
Education/Certifications
Associate of Science, Allied Health, AB Technical Community College
Car Wash Management Certificate, Sonny s Care Wash College
Property Management Certificate, Sage Timberline Software
Hotel Management Certification, Holiday Inn/Days Inn University
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations and property management roles within a variety of industries with experience in supervising cross-functional teams, managing day-to-day business logistics, overseeing permitting/regulatory requirements, and maintaining superior customer retention and sales levels. In addition, I have a keen ability to create unique business development strategies which have resulted in a consistent increase in sales revenue.
To complement my professional experience, I also possess stellar interpersonal and communication skills with a background in effectively fostering positive relationships with vendors, co-workers, and clients.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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