Dedicated and accomplished Strategic Leader with several years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in improving efficient business operations. Equipped with an ability to consistently meet and/or exceed individual sales metrics, review complex claims, and provide training to both new and existing staff members. Offer solid supervisory abilities with experience in leading large-scale operational projects and maintaining rapport with clients, co-workers, and members of executive management.

Sales Best Practices Team Leadership/Motivation Microsoft Office Suite Self-Motivated

Project Management Strategic Operations Planning New Hire Training Revenue Growth

Case Management Client Relationship Management Strategy Alignment Interviewing/Recruiting

  Direct day to day administrative operations within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Play a lead role in the investigation and analysis of bodily injury liability claims which requires reviewing claim details and identifying current coverage

  Recognized as a Top 5 Performer in regard to 30-day settlements, Sales of OYS Sales Services, and high-quality score attainment

  Maintain an expert level knowledge of sales strategies and best practices which has resulted in consistently attaining individual sales goals/metrics

  Acted as a Team Leader within the department which required managing complex liability claims along with assisting members of management within the department

  Provided both individualized and group training to new staff members, assisted in hiring and recruiting functions, and attended leadership training   

  Investigated and resolved claims which included identifying liability coverage, obtaining statements from all parties, and adhering to standardized procedures

  Mentored new team member groups in regard to claim management standards, reviewed sensitive documents, and updated clients on claim status

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review.  In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and operations roles with experience in managing complex liability claims, monitoring sales logistics, and providing training to new team members. In addition, I have strong experience in building positive relationships with both internal and external clients and diffusing escalated operational issues.

Career Highlights Include:

  Recognized as a Top 5 Performer in regard to 30-day settlements, Sales of OYS Sales Services, and high-quality score attainment

  Bachelor of Arts in Psychology and Liberal Arts with a Minor in Communication from the University of Iowa  

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy