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Offering 15 years experience in managing resident care services across all aspects of operation, with areas of expertise spanning staff hiring, training, development, scheduling, and leadership through clinical, including intake, implementation of physician orders and care plans and medications management, along with appointment coordination, charting and records/information systems administration
Associate of Applied Science-Nursing in progress; CPR Certified
Excel in strategically prioritizing, planning, coordinating, and managing caseload/workflow to maximize productivity, optimize efficiency and control costs while meeting performance goals and maintaining high standards of care
Motivating, hands-on leader equally effective in management, independent and collaborative teamwork roles
Strong communication and interpersonal relation skills instrumental to productively interfacing with all stakeholders
Proficient in MS Office Suite; able to rapidly learn new systems and applications
Care Services Manager 2002-2017
Trinity Oaks of Pearland-Pearland, TX
Successfully managed broad-scope operations focused on ensuring delivery of quality care services; spanned human resources and administrative through clinical
Effectively hired, trained, scheduled, and managed staff to meet operational goals; included coordinating staff continuing education
Conducted new resident intake and ongoing assessments; established new resident information in system and set up charts and documentation
Proficiently implemented physician orders and care plans; routinely audited resident charts
Efficiently scheduled resident physician/healthcare appointments and labs
Expertly counseled residents monthly on medications as well as ordered medications and maintained monthly medication assistance records
Associate of Applied Science-Nursing; in progress 2016-present
Hiring Agent Name
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer 15 years of experience in managing care services, with responsibilities spanning human resources, administrative and operational through clinical. I excel in building and leading top-performing teams, delivering exceptional care services and strategically managing operations to achieve dynamic results across productivity, efficiency, cost-effectiveness, care/service levels, and standards compliance. Complementing my many years of experience, I am currently completing an Associate of Applied Science in Nursing. Of note, I am also CPR Certified.
As an employee, you will find me to be a results-driven leader and enthusiastic team player committed to supporting you in achieving your objectives and dedicated to providing quality care. I am confident that I would be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Anniscia N. Montanez
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