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Summary of Qualifications
Retail store management leader with a consistent, proven track record of achievement.
Exceeded performance objectives while serving as Interim Store Manager at JCPenney.
Promoted to management positions of greater responsibility at Wal-Mart for exceptional performance.
Experience turning around underperforming operations and converting Internet leads into sales.
Stellar listening, verbal communication and interpersonal skills to build, train and lead teams.
Professional Experience
JCPenney 2012-Present
Assistant Manager of Merchandising Menomonee Falls, WI
Lead all merchandising functions and have served as Interim Store Manager over the past two months.
Accomplishments:
Turned around an underperforming store upon arrival, which were all in the lower quartile.
Now ranked as the 16th most profitable store in the company.
Successfully increased credit card sales over the past two months.
Doubled sales from the Internet over the past 12 months, which also doubled the average in the district.
Led two jewelry events that were finished No. 1 in the district for sales volume.
Mentored, trained and coached a Human Resource Supervisor.
Wal-Mart 2004-2012
Assistant Store Manager Franklin, WI (2010-2012)
Oversaw multiple areas, including the front end, food, toys, pets, paint, sporting goods and electronics.
Demonstrated stellar leadership to turn the location into a Super Walmart.
Trained new department managers to take over these new areas of the store.
Educated, mentored and coached select department leaders for an Assistant Store Manager position.
Accomplishments:
Operated the highest graded front end in the district and became The Trainer for other stores.
Achieved the highest Back to School volume area in the district.
Assistant Store Manager Milwaukee, WI (2007-2010)
Managed development of the overnight crew and boosted productivity by 30%.
Created a positive and sustaining work environment, including training and mentoring associates.
Helped lead the store through a remodel into a Super Walmart, including organizing new food areas.
Department Manager, Foods Department Franklin, Wisconsin (2004-2007)
Increased sales above expectations and also praised for developing and mentoring associates.
Previously:
Merchandising Manager, Sportmart Glendale Heights, IL 2002-2004
Merchandising Manager, Sports Authority Gurnee, IL 1998-2002
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