Dedicated and accomplished administrative support professional with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within healthcare environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in overseeing direct patient care, supporting complex healthcare focused projects, overseeing human resource operations, and supervising staff members.

Direct Patient Care Financial Management Staff Scheduling Attention to Detail

Training/Coaching Safety Regulations Regulatory Compliance Microsoft Office Suite

Team Leadership Report Generation Strategy Development Process Improvement

Resource Purchasing Title 22 OBRA Regulations Updating Medical Documentation

  Direct day to day patient care operations within a fast-paced environment with a focus on increasing patient satisfaction and care levels

  Monitor patient for changes in medical status, update patient medical charts, and ensure JAHCO standards are consistently followed

  Support logistics within the operating room which requires assisting Physicians as needed, assist in maintaining certification standards, and maintain positive relationships with both patients and their guardians

ACC in Green Haven January 2015-December 2015

  Coordinated daily administrative operations within a healthcare environment which included leading business office operations, supervising nursing teams, and diffusing escalated operational functions

  Supported both marketing and public relations tasks, ensured federal and state regulations were adhered to, and implemented appropriate safety standards

  Designed and implemented innovative standard operating procedures aimed at increasing operational productivity along with monitoring resources and reviewing budgets

  Utilized superior communication abilities to lead weekly staff meetings, diffused escalated staff situations, and obtained operational feedback

  Instrumental in creating a tool for screen new hires, prepared the organization for a 2015 state survey, and coached team members of Title 22 and OBRA regulations

  Provided direct patient care to individuals within a busy medical center which required documenting medication, obtaining input/output information, and checking vitals

  Assisted with patient transportation logistics, ensured safety related procedures were followed, and supported medical teams as needed

Additional Experience Includes: Program Counselor, Add to Dictionary Inc., 2001-2004

Master s of Business Administration, Healthcare Administration (Magna Cum Laude Graduate)

Western Governors University (2016)

Completed AIT Training and Passed California Title 22

Bachelor Degree, Healthcare Administration

Ashford University (2014)

Completed Coursework Includes: Healthcare ethics and Medical Law, Finance and Healthcare Information System, Human Resource Management, Continuous Quality Monitoring and Accreditation, Business Management, Communication, Accounting, and Psychology

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Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in leadership roles within healthcare environments along with significant experience in developing innovative operational strategies, ensuring compliance with regulatory standards, and handling employee related tasks. In addition, I have a strong background in building positive rapport with patients, their families, and comprehensive medical teams.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a MBA in Healthcare Administration.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy