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Retail Operations Manager
Summary
Results-driven Leader possessing 20+ years of experience managing day to day operations within fast-paced retail environments.
Top-notch leadership skills with a track record of building, training and managing high-performance teams.
Dynamic interpersonal communication skills, key to forming positive relationships and delivering top-notch customer support.
Seasoned in managing various administrative and financial operations, including sales report generation and expense management.
Skills
|
Retail Operations Management Training |
Leadership & Development Interpersonal Communication |
Customer Service Process Improvement
|
Professional Synopsis
Walmart Supercenter 1994-Present
Co-Manager
Recipient of multiple merit-based promotions due to strong leadership and organizational skills.
Leverage strong leadership skills to oversee daily operations within a fast-paced, 220,000 square foot retail branch employing 300 team members.
Utilize excellent interpersonal abilities to conduct in-depth training to boost team performance while delivering exemplary service to customers.
Maintain strict adherence to company policies / procedures, as well as state regulations / codes.
Use organizational skills to manage budgets, generate detailed sales reports and maintain proper inventory levels.
Develop and implement innovative strategies to reduce shrink and minimize loss.
Closely monitor performance and implement effective methods to continually boost sales revenue.
StarvingScriptwriters.com 1998-Present
Scriptwriter | Founding Member
Fulfill key proprietary role within a company dedicated to formulating comedic, suspenseful, sci-fi and religious scripts.
Recognized with 40+ awards, including Screenplay Finalist recognition from the Freedom Film Festival, American Movie Awards and Meter International Film Festival.
Education & Professional Development
Bachelor of Applied Science in Kinesiology and Exercise Science, Sam Houston State University
Men s Basketball Team Manager
Crew Member, Bernard G Johnson Coliseum at Sam Houston State University; 1996-2001
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