Accomplished management leader with a work history of consistently exceeding performance goals.

  Honored as District Manager of the Year over five straight years and also earned an award for the Best Employee Experience.

  Experience leading a diverse team of employees to maximize their potential and excel.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Office Suite and PeopleSoft.

Team Building/Leadership Project Management Profit and Loss

Staff/Management Training Recruiting & Hiring Strategic Planning

HR Manager, Independent Contractor, Genesis Data 2009-Present

  Work with senior managers to plan and develop HR policies to achieve business goals and reduce risks.

  Served as Area Manager for Blockbuster, overseeing five district managers and 60 stores.

  Chosen for a Strategic Implementation Team to train Blockbuster employees, including district manager trainees on company changes, and also oversaw its loss prevention and HR functions.

Achievements:

  Honored as District Manager of the Year over five straight years by Blockbuster and also earned an award for the Best Employee Experience and Best Dollars Per Labor Hour.

  Performed in the top 10% for all marketing programs for Blockbuster.

  Exceeded revenue goals after helping to open 15 new Blockbuster locations while also achieving the lowest shrink percentage and churn rate in the greater San Francisco, East Bay and Vallejo regions.

Store Manager, Starbucks 2012-2014

  Led a team of employees to provide exceptional customer service in a fast-paced environment.

  Oversaw an annual budget, and managed daily profit and loss of the business, including labor costs.

  Managed inventory of good and supplies, including for food, beverages and equipment.

  Interviewed candidates for employment opportunities and hired staff members that were an ideal fit.

  Marketed and promoted the business to meet or exceeded Key Performance Indicators (KPIs).

Operations Manager, Best Buy 2006-2009

  Performed in the top 10% for all marketing programs while leading a team of retail store employees.

  Trained, mentored and coached team members on best practices of customer acquisition and retention.

  Led an annual budget, and daily profit and loss, including costs for labor and supplies.

Currently studying Business Management at Strayer University

  Earned certificates for completing HR Policies and Practices; Selection and Staffing; Compensation; Employee Relations; Benefit Administration; and Performance Management and Appraisal courses.