Radiology medical billing professional with nearly 25 years of valuable, hands-on experience.

  Strong understanding of laws pertaining to Medicare, Medi-Cal, HMOs and PPOs.

  Excellent listening, verbal communication and interpersonal skills to build relationships with key stakeholders, including leading teams and gaining the trust, confidence and respect of patients and vendors.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline.

  Familiar with CPT codes and ICD-9 and ICD-10.

  Proficient with major computer software.

Patient Relations Teamwork Payroll

Employee Development Claims Policies & Procedures
Continuous Improvement Scheduling Vendor Relations

Ramology Business Services Inc. Apr. 1993-Present

Supervisor, Billing Department, Customer Service and Payment Entry Teams (Feb. 2002-Present)

  Build and grow relationships with patients, and personnel at physicians offices and insurance companies.

  Lead a team of employees handling customer service and payment entry to maximize their potential and excel.

  Communicate well with patients to establish payers for electronic funds transfer (EFT), electronic remittance advice and electronic claims submissions.

  Ensure all payments are posted, balanced and reports to all physicians each month.

  Submit outgoing claims via ECS and paper documents.

  Work closely with clearinghouses, as well Medicare, Medi-Cal, HMOs and PPOs.

  Communicate effectively with our software vendor, CPU, to ensure no interruption in service.

  Perform our month-end process and post charges and payments.

  Complete credentialing and contracting in an accurate, timely and efficient manner.

Administrative Assistant (Apr. 1993-Feb. 2002)

  Supervised and trained staff and new employees on best practices of administering company payroll.

  Scheduled Xrays, SIRIs, CTs, as well as mammography and fluoroscopy exams.

  Handled electronic and paper billing for Medicare, Medi-Cal, Workers compensation and private insurance, including HMO and PPO, and also processed Medicare and Medi-Cal denials.

  Helped to improve the financial forecast of the company.

Medical Systems Fresno, CA Nov. 1989-Apr. 1993
Data Entry Clerk

Bachelor of Science (BBA), Business, Fresno State University Fresno, CA

Dear Hiring Manager:

With this letter, I wish to express my sincere interest in becoming your next (INSERT EACH JOB TITLE HERE).

As my accompanying resume indicates, I am Radiology medical billing professional with nearly 25 years of valuable, hands-on experience. I have a strong understanding of laws pertaining to Medicare, Medi-Cal, HMOs and PPOs, as well as excellent listening, verbal communication and interpersonal skills to build relationships with key stakeholders, including leading teams and gaining the trust, confidence and respect of patients and vendors. Additionally, I possess solid time management, attention to detail and organizational skills, including prioritizing tasks on deadline. Furthermore, I am familiar with CPT codes and ICD-9 and ICD-10, and am also proficient with major computer software.

Since Feb. 2002, I have been Supervisor of the Billing Department, Customer Service and Payment Entry Teams, at Ramology Business Services Inc. In this capacity, I build and grow relationships with patients, and personnel at physicians offices and insurance companies. What s more, I lead a team of employees handling customer service and payment entry to maximize their potential and excel. My additional responsibilities include:

  Communicating well with patients to establish payers for electronic funds transfer (EFT), electronic remittance advice and electronic claims submissions.

  Ensuring all payments are posted, balanced and reports to all physicians each month.

  Submitting outgoing claims via ECS and paper documents.

  Working closely with clearinghouses, as well Medicare, Medi-Cal, HMOs and PPOs.

  Communicating effectively with our software vendor, CPU, to ensure no interruption in service.

  Performing month-end process and post charges and payments.

  Completing credentialing and contracting in an accurate, timely and efficient manner.

I am confident I would be an immediate and long-term asset to your organization. I look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

(559) 360-2468