Performance-focused leader with B.S. in Human Services eager to offer recent academic training, as well as dynamic professional experience and community service background, toward maximizing your success.

Human Services Communications Program Management Team Building Training / Development

Early Childhood Education Community Relations Strategic Analysis / Planning Budget Control

Individual Assessments Conferences Workflow Prioritization Account Management Compliance

         Integral leader who offers proven skills in the coordination and delivery of solutions-driven programs and services in alignment with facility and / or individual needs, along with ensuring responsible practices based on strict standards.

         Out-of-the-box thinker who plans, prioritizes, and manages organizational tasks within high-pressure environments, and is a quick-learning professional who adheres to confidential recordkeeping and internal protocols.

         Top performer who promotes, enhances, and increases access to community and / or agency resources, and has been recognized for job excellence with Department of the Air Force s Performance Award in November 2009.

Social Change & Movement Statistics in Sociology Race, Religion & Culture

Human Services Organization Group Techniques & Analysis Women in Crime

Senior Research Project Teacher

        Capitalized on opportunity to teach inner city children ages 5 7 to read within a supportive academic environment.

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Internet Applications

Benefits Specialist

        Capitalize on the opportunity to proactively liaise between the Social Security Administration and the Department of Human Services as a clinic advocate, including supporting up to 370 clinic clients in accessing and maximizing entitlements by completing new food share, T-19 reviews, rein statements, social security, and Medicare D applications.

        Deliver results-driven access of entitlements by requesting expedited applications, reviews, appeals, waivers, and reports.

        Demonstrate experience in processing SSD spend downs for insurance in alignment with key administrative objectives.

Infant Child Care Teacher

        Planned and presented dynamic age-appropriate curriculum by employing effective teaching methodologies designed to facilitate creative lessons; stimulate children s cognitive skills, abilities, and development; and improve performance.

        Applied leadership skills toward supervising children within the Child Development Center to ensure health and safety, including recording observations of behavior and activities, monitoring patterns, and developing assessments.

        Proactively monitored children for signs of child abuse and report incidents of suspected abuse to appropriate authorities, along with maintaining up-to-date knowledge of Early Childhood Development protocols and programs.

        Contributed sharp analytical abilities toward producing balanced performance evaluations and scheduling parent conferences to discuss children s development and concerns, including working with families to create key strategies.

        Optimized efficiency by maintaining accurate attendance and enrollment records while upholding confidentiality.

        Served as an integral lead worker to Child Care Associate Teachers, including building and sustaining productive operations by training, mentoring, and prioritizing workflow for student assistants, teachers, and short-term personnel.

Assistant Teacher Sure Start Program

        Spearheaded collaborations in the planning and implementation of innovative daily preschool programs, including preparing learning environment and setting up interest centers, as well as supervising classroom in teacher s absence.

        Led targeted oversight for classroom food budgets, and created and balanced budget records for government approval.

Lead Teacher

        Strategically steered all care, safety, and enrichment of infants 6 months to 1 year, including creating and organizing individualized portfolios for each child, as well as regularly scheduling and conducting parent / teacher conferences.

Medical Biller

        Played a vital role in compiling and organizing accounts receivable bills for medical clinics and offices, including effectively communicating with physicians and patients within fast-paced environments, as well as negotiating billing with collection agencies, researching and reconciling billing issues, and analyzing areas to initiate key improvements.

Volunteer

         Ensured seamless administrative processes for this well-known Milwaukee-based organization, including efficiently supporting Kristin Gilpatrick (former Home president) as an assistant in creating and editing fundraising materials.

Volunteer

         Exhibited dynamic communication skills toward actively teaching English to individuals seeking U.S. citizenship.

Excellent Professional References Provided Upon Request