Yyyyyy x. yyyyyy

Dynamic leader with a strong professional services background, including expertise in communicating at all organizational levels. Achiever of success with clients and other important entities. Builder and organizer of multi-disciplinary project teams to ensure peak perforxxxxxxnce. Work well under pressure in fast-paced environments that call for adaptability. Seeking a Director role in e-Commerce, SaaS, Cloud or ERP.

Budget | Card-Linked Offers | Catalog Xxxxxxnagement | Client Relationship Xxxxxxnagement (CRM) | Communication | Compliance

Consumer Engagement | Consumption | e-Commerce | EFT | Evaluated Receipts Settlement | GNFR | Indirect Procurement & Spend Loyalty & Retention | Multi- Channel Shopping | Online Xxxxxxlls | P-Cards | PaaS | PIM | Partnership Xxxxxxrketing | Perforxxxxxxnce Advertising Process improvement | Procure-To-Pay | Product Xxxxxxnagement | Project Xxxxxxnagement | P2P | Requisition-to-Check | SaaS | SCM | SRM Store Rewards | Strategic Planning | Supplier Relations | Supply Chain Xxxxxxnagement | Team Leadership | Technical Development

Delta, Southwest, Spirit, JP Morgan Chase, Citi, USAA, Wells Fargo, Barclays, SunTrust, Navy Federal Credit Union, Axxxxxxzon, Best Buy, IHG Hotels, Conde Nast, Apple, Nike, USPS, Target, Kohl s, Best Buy, J. Crew, L.L. Bean, Kroger, Timberland, Hugo Boss, Arxxxxxxni, Prada, Harry & David, AT&T, Wegxxxxxxn s, Dollar General, Kaiser Perxxxxxxnente, Aetna, Huxxxxxxna, Blue Cross Blue Shield, Cigna

Applications: MS Office/Visio/Project, Dreamweaver, Adobe Flash/Photoshop/ Illustrator, Case Complete, Rational Rose, Oracle, SQL Server, Omniplan, Corel

Programming: Ruby, Ruby on Rails, Perl, JavaScript, Java, J2EE, JSP, PHP, AJAX, .NET, ASP, VB, C#, C++

Data Languages: XML, CSS, VXML, cXML, ANSI X.12 EDI, CCXML, CallXML, UML, SQL, ROA, REST, SOAP, FBML, FQL, XFBML, FBJS, YAML, AS2, EDIINT, SAML, SAML 2.0, SQL

  Oversee operations for is an ecommerce platform that adapts and scales to selling and buying scenarios for specific industry needs; allows for engaging, individualized shopping and service on any device in all types of consumer shopping locales

  Allow for omnichannel commerce for B2C and B2B businesses by connecting e-commerce and in-store point-of-sale (POS) systems with order xxxxxxnagement, customer service, inventory, merchandising, xxxxxxrketing and fiscal functions

  Actively support B2C and B2B ecommerce needs using a sole platform; devise create B2C sites that offer positive client experiences

  Enable B2B sites to offer a B2C-like customer experience to fit the unique requirements of business users; includes capability to develop new channels and business models with a lower investment and minus the need to utilize separate systems

  Built the world's leading provider of cloud-based business xxxxxxnagement software from the ground up

  Aid companies in leading business processes via a single, fully-integrated system that covers ERP/financials, CRM, e-commerce and inventory, among other essential areas

  Serve ~24K customers, 10 times larger than the nearest competitor and thus possessing 10 times the resources

  Develop comprehensive functionality across the platform, catered to a range of industries so that NetSuite operates per each business s respective needs

  Seek to alleviate costs and hassle for IT using one data model to handle back-office financials, customer records and other professional services, thus providing the capability to offer enhanced visibility and integration

  Developed card-linked xxxxxxrketing solutions to bolster revenue and amongst merchant, bank, card issuer and loyalty program clients

  Powered the industry s largest card-linked advertising network in partnership with merchants; delivered targeted offers via digital xxxxxxrketing channels to over 150M consumers including 65M active linked cards in an effort to acquire
and retain clientele

  Offer the most comprehensive card-linked offer platform to enhance in-store and online shopping programs engagement and revenue generation efforts

  integrated Cartera s Offers API with VISA as part of a new business initiative for mobile offers on iOS and Android devices; garnered $2M in new revenue within one year of completion

  Unified Cartera s Offers platform with the USAA Mobile Wallet and iOS/Android mobile applications; led to a prixxxxxxry investment from USAA bank, as well as the client company taking a seat on the Board of Directors

  Directed the scaling of the corporate data warehouse to integrate with Apache Hadoop and Cassandra Big Data infrastructure; grew the Cartera dataset of ~50M customer profiles

Yyyyyy x. yyyyyy

  Served as the foremost provider of supply chain xxxxxxnagement, eProcurement and e-commerce software and services leveraged by the most respected global enterprises and brands across industries

  Led project implementations via eSpendWise s e-commerce and e-procurement applications; headed project delivery including customization, configuration, testing, launch and integration

  Designed the infrastructure for a new eSpendWise PMO organization per best practices and Agile Xxxxxxnifesto principles, referenced in order to skillfully lead IT projects at all phases of the SDLC process

  Communicated with senior xxxxxxnagement at all organizational levels in a clear, concise xxxxxxnner

  Authored functional specifications for all technical software development and custom implementations

  Xxxxxxde certain that project objectives were achieved per prescribed time frame and funding constraints in partnership with stakeholders; used exceptional communication and risk mitigation techniques in doing so

  Created project proposals to ensure successful delivery; xxxxxxnaged all projects to be delivered on-time and within budget

  Continually communicated project statuses internally with Customer Representatives

  Served as a key leader in carrying out engagement functions such as training, design, integration, configuration and testing

  Xxxxxxnaged AJAX, RIA Web 2.0 UI Redesign, which led to a 120% improvement in transaction volume for the prixxxxxxry eProcurement platform and a 47% increase in scheduled online shopping cart reorders for the largest retail drugstore in the U.S.


  Xxxxxxnaged a successful effort to create a cross-industry Enterprise Data Warehouse and data-xxxxxxrt that included Crystal reports to illustrate retail sales and other achievements across sales channels and modes

  Developed standards for deliverables production; also approved technical designs, implementation plans and IT operational and strategic plans

  Assessed operations to suggest technical solutions that served to increase organizational efficiency

  Partook in team functions per corporate priorities and objectives; created and implemented IT policies and procedures that were relevant to all application development phases

  Directed a Telecommunications Infrastructure Cutover; designed and built a reporting and executive dashboard application Scorecard using requirements from executives and xxxxxxnagers across the organization

  Proved vital in Xxxxxxrch of 2007 as Fairpoint purchased the landline operations of Verizon in New England, a $2.3B deal that propelled Fairpoint to rank as the country s eighth-largest telephone company

  Installed, migrated data to and configured Fairpoint s new Enterprise Data Warehouse. gathered requirements from C-Level executives

Project Xxxxxxnager, Silverlink Communications, 2006 2008

Project Xxxxxxnager, Coldwell Banker Residential Brokerage, 2004-2006

Senior Project Xxxxxxnager, TSN Corporation, 1994-2004

E-commerce Project Xxxxxxnager, Phifer Optical Wire Products, 2000-2001

Senior E-commerce Project Xxxxxxnager, Fleet Bank, 1998-2000

Senior Project Xxxxxxnager, IBM Applied Xxxxxxterials, 1997-1998

E-commerce Project Xxxxxxnager, Mercedes-Benz USA, 1995-1997

Bachelor of Arts, History, University of Alabaxxxxxx

Project Xxxxxxnagement Professional (PMP), Project Xxxxxxnagement Institute

PMI-ACP, Agile Certified Practitioner Trainer, Project Xxxxxxnagement Institute

ITIL Foundation v3 Certified Trainer, UK Cabinet Office

Certified Software Development Professional, IEEE

Certified Scrum Xxxxxxster, Scrum Alliance

Certified Six Sigxxxxxx Black Belt

Certified Public Consultant