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Computer Information Systems Specialist
Profile
Recent college graduate with degree in Computer Information Systems; qualifications include:
Key coursework spanning Computer Networking, Databases/Database Applications, MS OS, Windows Server Operations/Administration, and Network Security, through Information Technology, Computer Science, End User Support, and Project Management
CCNA Credentials, Routing and Switching: Routing and Switching Essentials
CCNA Credentials, Routing and Switching: Scaling Networks
Career Pathways Certificate of Completion, Computer Support Specialist
Substantial computer/technology knowledge, with ability to rapidly learn new systems, programs, software, and applications; type 80+wpm
Valuable professional experience in IT Help Desk support, with sharp troubleshooting, problem solving, performance enhancement, and end user service skills
Drive and ability to achieve goals as well as balance priorities illustrated by employment concurrent with academic pursuits; rapidly progressed to management and earned Employee of the Month
Team player equally effective in independent and collaborative environments; able to strategically plan, organize and manage projects/workflow to optimize productivity and meet deadlines
Practical Experience
IT Help Desk, Treasure Valley Community College-Ontario, OR 2015
Provided expert support and services in responding to inbound help desk calls as well as creating service tickets
Proficiently troubleshot hardware and software issues as well as set up workstations and networks; effectively documented network data
Education
AAS, Computer Information Systems, Treasure Valley Community College; 2016
College Employment Background
Crew Member, Diamond Asphalt Maintenance-Ontario, OR 2015
Efficiently and safely assisted with asphalt projects to meet critical timelines and quality standards, ranged from applying asphalt and sealants through maintaining parking lots
Assistant Manager/Care Provider, Martarano Adult Foster Home-Ontario, OR 2014-2015
Took the initiative to earn certification to work with mentally disabled and quickly promoted to assume leadership role as Assistant Manager while concurrently delivering quality direct care of adult foster home residents, with consistent focus on optimizing safety and quality of life
Effectively coordinated and provided transportation to appointments, assisted with activities of daily living and prepared nutritious meals; entrusted with administering/managing medications
Bee Keeper, J&TD Apiary-Nyssa, OR 2014
Rapidly progressed from seasonal to full-time position in recognition of dynamic performance in managing honey bee hives as well as harvesting honey
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