• Dynamic IT Business Executive who makes decisions to reflect positively on Fortune 100 new business development initiatives in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust employer growth via solutions-centric critical thinking talents for insightful, change-driven results.
• Visionary Professional who rises above core challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to optimize resources and reach high profit and productivity levels, as well as independently resolving in-depth issues among internal and external professionals to boost key success.
• Global Strategic Thought Leader who develops synergistic relationships with senior-level decision-makers, cross-functional professionals, and clients; who excels in fast-paced autonomous and collaborative environments; and who leads staff by example and with integrity to inspire customer confidence and forge strong teamwork to meet objectives.

Global Operations Management ￨ Strategic Analysis / Planning ￨ Team Building ￨ Training / Development

Billion-Dollar Budget Control ￨ Profit / Loss ￨ Multi-Process Optimization ￨ Client Relationship Management

New Business Development ￨ Start-Ups ￨ Multi-Project Management ￨ Contractual Management ￨ Trends Tracking

Resource Allocation ￨ Expense Control ￨ Cost-Reducing Initiatives ￨ Business Streamlining / Reorganization ￨ Compliance

Financial Planning ￨ Ad Hoc Analysis ￨ Merger / Acquisition Integration ￨ Risk Management ￨ Vendor Relations ￨ Forecasting

Co-Founder ￨ Managing Member

• Capitalize on the opportunity to lead forward-thinking business operations of a custom home builder building mid- to high-end priced homes, including profitably converting key distressed properties into reliable real estate investments.
• Spearhead cost-effective contract and SOW management while ensuring sourcing partners deliver on contractual terms and obligations by managing performance metrics (i.e. Service Level Agreements, Key Performance Indicators).
• Direct all facets of project and financial management in alignment with budgets, work allocations, and compliance.

  Expertly develop and negotiate construction sourcing contracts and SOWs.

  Continually adhere to comprehensive city / state building codes and safety guidelines.

  Meet and / or exceed customer expectations for each custom build, and handle final sign offs.

Vice President of Technology Vendor & Business Management Team (2013 2015)

• Utilized broad scope of industry knowledge toward driving effective management of technology manager service vendors supporting key operations for high-profile IBM, HP, EMC, Stratus, AT&T, Verizon, and AT&T, among others.
• Led end-to-end technology vendor sourcing negotiations via state contractual maintenance and expense management.
• Drove performance metrics (i.e. SLAs, KPIs) to ensure vendor partners delivered on contract terms and obligations.

  Successfully directed governance and vendor management of 7 large-scale IT outsourcing vendors.

  Resolved deficiencies by managing technologies risk and third-party lifecycle management scorecards.

  Delivered critical oversight of operational costs equaling $1.2 billion of expense and revenue recovery per year.

Vice President of Technology Business Management Team (2009 2013)

• Strategically steered $1.2 billion in company infrastructure costs while leading high-value services; directing technology vendor sourcing from creation of Master Service Agreement and Statements of Work through to steady state contractual maintenance; and handling contract implementation, governance, and expense and demand management.

  Led critical Technologies Risk and Third-Party Lifecycle Management evaluations.

  Successfully contributed to eight years of zero findings from Internal Audit Group and FDIC reviews.

  Continually drove excellence in technology product economics, metrics, platforms, service fees, and strategies.

Director of Technologies Service Charge Asset Management Team (2004 2009)

• Maximized bottom-line performance by proficiently managing $600 million in operational expenses and asset attributes associated with Mainframe, Midrange, End User, Help Desk, and Chargeable Project Support Towers.
• Directed technology vendor partners (IBM, EMC, HP, Stratus) to ensure that volume collection processes were robust, produced product brochures, managed issues management processes, and ensured accuracy of partner service fees.

  Increased cost transparency by managing forecasting processes across key operations.

  Successfully delivered Contractual Demand Management Programs for both IBM and EMC.

  Led semi-annual contractual audits of IBM, EMC, and Stratus asset inventory to adhere to contract terms.

  Expertly managed Operations Re-Engineering PMO in collaboration with application development partners; regularly met and / or exceeded technology targets, including exceeded a yearly target by $12.8 million.

Master of Business Administration

Degree in Progress

Bachelor of Science in Finance & Business Administration

Extensive Studies in Corporate Finance, Banking & Human Resource Administration

Petty Officer Third Class (Corpsman) ￨ Certified Submariner

Desert Storm War Veteran ￨ Honorable Discharge

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

To acquaint you with my background, I can offer proven experience in Global Operations Management, New Business Development, Start-Ups, Strategic Analysis / Planning, Trends Tracking, Profit / Loss, Billion-Dollar Budget Control, Financial Planning, Forecasting, and Merger / Acquisition Integration. I am also highly skilled in Team Building, Training / Development, Multi-Project Management, Business Streamlining / Reorganization, Multi-Process Optimization, Resource Allocation, and Client Relationship Management, among other areas.

An example of recent experience includes my role as the Vice President of Technology (Vendor and Business Management) for American Express where I successfully oversaw technology manager service vendors supporting key operations for high-profile IBM, HP, EMC, Stratus, AT&T, Verizon, and AT&T, among others. Within this position, I expertly led end-to-end technology vendor sourcing negotiations via state contractual maintenance and expense management. I also seamlessly drove performance metrics (i.e. SLAs, KPIs) to ensure vendor partners delivered on contract terms and obligations.

A sampling of my achievements included:

  Personally leading governance and vendor management of 7 large-scale IT outsourcing vendors.

  Resolving deficiencies by managing technologies risk and third-party lifecycle management scorecards.

  Delivering critical oversight of operational costs equaling $1.2 billion of expense and revenue recovery per year.

To complement this experience, please note that I am pursuing a rigorous Master of Business Administration from the University of Phoenix and hold a Bachelor of Science in Finance & Business Administration from Illinois State University.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please refer to my enclosed resume for additional experience in executive-level technology leadership, business start-up, and business management roles.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

James M. Anderson

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title ] position currently available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

As previously discussed, I am a cross-functional executive who offers proven experience in Global Operations Management, New Business Development, Start-Ups, Strategic Analysis / Planning, Trends Tracking, Profit / Loss, Billion-Dollar Budget Control, Financial Planning, Forecasting, and Merger / Acquisition Integration, as well as talents in Team Building, Training / Development, Multi-Project Management, Business Streamlining / Reorganization, Multi-Process Optimization, Resource Allocation, and Client Relationship Management. Please recall that I am pursuing a rigorous Master of Business Administration from the University of Phoenix and hold a Bachelor of Science in Finance & Business Administration from Illinois State University.

Throughout my career, I have excelled in progressive senior-level technology leadership, business start-up, and business management roles for high-profile American Express and Velimor, LLC employers where I successfully led Fortune 100 global IT / new business development initiatives, managed billion-dollar budgets, oversaw lucrative high-profile contracts, and spearheaded integral cost-reduction efforts to boost the bottom line within highly competitive markets. I also proactively developed results-generating strategies while allocating resources to exceed profits and expense goals, driving best practices, and continually delivering world-class products and services. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your company.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

James M. Anderson