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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and hard-working Administrative Professional with a demonstrated background in overseeing daily operations within the healthcare industry. Experienced in managing front desk operations, monitoring inventory levels, managing complex programs, and supervising teams. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.


Key Competencies

         Administrative Support

         Strategy Implementation

         Inventory Management

         Staff Training

         Physical Therapy

         Staff Development

         Medical Program Management


         Team Leadership

         Attention to Detail

         Complex Problem Solving

         Process Improvement

Professional Experience

East Coast Orthotic & Prosthetic, New York, NY September 2015-Present

Orthotic Fitter

  Direct day to day administrative operations within a fast-paced healthcare environment with a concentration on increasing productivity and efficiency

  Maintain detailed clinical notes/progress reports, verify patient coverage with Customer Service Representatives, collect patient payments, and monitored surgery calendars

  Accurately address/reroute phone calls to specific departments, monitor and order medical equipment inventory, and play a lead role in administering orthotic braces/devices to patients


NYC Department of Health & Mental Hygiene, Jamaica, NY May 2015-August 2015


  Utilized superior communication and interpersonal abilities in order to assist geriatric patients with exercise programs and generated patient health reports focused on highlighting physical activity

  Instrumental in the compiling and development of a directory which outlined all religious facilities throughout the Borough of Queens which was used to support faith based initiatives


Professional Physical Therapy, New York, NY June 2007-July 2013

Athletic Trainer

  Oversaw patient physical therapy training within a quickly moving environment in addition to handling complex administrative operations such as inventory management and budgeting

  Supervised both volunteers and PT Aides, monitored front desk operations, scheduled patient appointments, and maintained patient medical documentation


Saint Francis College, Brooklyn, NY February 2003-June 2007

Assistant Athletic Trainer

  Handled various administrative operations such as purchasing/maintaining inventory, monitoring organizational budgets, and implementing comprehensive rehabilitation programs

  Supervised the Sports Medicine Facility as needed which included updating an activities calendar, updating athlete medical records, and scheduling appointments



Master of Public Administration-Health Administration, LIU Brooklyn, January 2016

Bachelor s/Master s of Science, Athletic Training and Sports Science, LIU Brooklyn, May 2002

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