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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Administrative Professional with a demonstrated background in overseeing daily operations within the healthcare industry. Experienced in managing front desk operations, monitoring inventory levels, managing complex programs, and supervising teams. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of management.
Key Competencies
Administrative Support Strategy Implementation Inventory Management Staff Training |
Physical Therapy Staff Development Medical Program Management ICD-10/EPIC/EHR/VHI |
Team Leadership Attention to Detail Complex Problem Solving Process Improvement |
Professional Experience
East Coast Orthotic & Prosthetic, New York, NY September 2015-Present
Orthotic Fitter
Direct day to day administrative operations within a fast-paced healthcare environment with a concentration on increasing productivity and efficiency
Maintain detailed clinical notes/progress reports, verify patient coverage with Customer Service Representatives, collect patient payments, and monitored surgery calendars
Accurately address/reroute phone calls to specific departments, monitor and order medical equipment inventory, and play a lead role in administering orthotic braces/devices to patients
NYC Department of Health & Mental Hygiene, Jamaica, NY May 2015-August 2015
Intern
Utilized superior communication and interpersonal abilities in order to assist geriatric patients with exercise programs and generated patient health reports focused on highlighting physical activity
Instrumental in the compiling and development of a directory which outlined all religious facilities throughout the Borough of Queens which was used to support faith based initiatives
Professional Physical Therapy, New York, NY June 2007-July 2013
Athletic Trainer
Oversaw patient physical therapy training within a quickly moving environment in addition to handling complex administrative operations such as inventory management and budgeting
Supervised both volunteers and PT Aides, monitored front desk operations, scheduled patient appointments, and maintained patient medical documentation
Saint Francis College, Brooklyn, NY February 2003-June 2007
Assistant Athletic Trainer
Handled various administrative operations such as purchasing/maintaining inventory, monitoring organizational budgets, and implementing comprehensive rehabilitation programs
Supervised the Sports Medicine Facility as needed which included updating an activities calendar, updating athlete medical records, and scheduling appointments
Education
Master of Public Administration-Health Administration, LIU Brooklyn, January 2016
Bachelor s/Master s of Science, Athletic Training and Sports Science, LIU Brooklyn, May 2002
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