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The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Administrative Professional with a background in leading daily operations within a variety of industries. Experienced in managing office administrative operations, implementing strategies focused on improving efficiency, improving client satisfaction, and diffusing escalated customer service situations. Equipped with a profound ability to improve organizational productivity in addition to maintaining strong communication with clients, co-workers, and members of senior management.
Key Competencies
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Administrative Support Customer Service Scheduling/Planning Team Leadership
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Inventory Management Office Management Oral/Written Communication Drafting Legal Documents
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Strategy Development Attention to Detail Complex Problem Solving Process Improvement
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Professional Experience
Manhattan House Calls March 2013-Present
Office Manager (Remote)
Direct day to day administrative and operational functions within a fast-paced medical office environment with a focus on increasing productivity and efficiency levels
Maintain positive rapport with geriatric patients which requires superior communication skills in addition to coordinating patient care and ordering diagnostic tests (x-rays, labs, ultrasounds)
Ensure consistently positive communication between the facility and third-party organizations, perform inventory tracking, and oversee the uploading/filing of digital medical records
Handle scheduling for approximately 500 patients which requires a high level of organization, provide administrative support to 3 Nurse Practitioners, and diffuse escalated patient situations
Cornerstone Title LLC, Portsmouth, NH October 2010-September 2012
Administrative Assistant/Paralegal
Supervised office operations within a successful title company which included maintaining client records, ordering supplies, and preparing new client files
Successfully adhered to strict project deadlines, played a lead role in record retrieval, and administered a filing system which tracked both in-house and online records
Drafted legal correspondence which included deeds, affidavits, and mortgage lending documents along with monitoring the funding status of all client files
Citizen s Bank, Barrington, NH July 2006-October 2010
Senior Bank Teller
Facilitated administrative functions within a retail banking environment with a concentration on improving customer satisfaction and retention
Processed customer withdrawals/deposits, maintained a cash drawer, created weekly schedules for 10 employees, and ensured compliance with fraud related procedures
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